Pesan secara online atau hubungi:
007-803-011-0153 (Indonesia - Bebas Pulsa)telepon ini bebas pulsa. 09.00 - 18.00 Senin - Jumat.
Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga.
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi.
White Oak Kitchen - restoran ini melayani sarapan, makan siang, dan makan malam. Tamu dapat menikmati minuman di bar.
Tersedia layanan kamar 24 jam.
Fasilitas rekreasi lainnya di hotel mencakup kolam renang dan pusat kebugaran 24 jam.
Aktivitas rekreasi yang tercantum di bawah tersedia di properti atau di sekitarnya; mungkin dikenakan biaya.
Biaya dan deposit berikut mungkin ditagihkan oleh properti saat memberikan layanan, check-in, atau check-out.
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga.
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi.
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
Our stay was great!! Hotel staff was very professional and friendly as well. We enjoyed the convenience of having the mall and plenty of places to eat. Overall our stay was fantastic and we will definitely stay here again in the months to come. Thanks!!Ulasan otentik tamu Hotels.com
"Not a good hotel for families"
While this was a lovely hotel and the closeness to the Galleria was nice, it is not a great place to stay with kids. We chose the hotel because it was close to a family members residence, but we should have chosen another location. The pool is especially bad. It is on the roof - super windy and not very warm...at least not when we were there. This is […] a better location for business or possibly a shopping trip....but not for families. Baca selengkapnyaUlasan otentik tamu Hotels.com
"Very helpful!"
Service was great! Dropped my cellphone, and they called my room to let me know.Ulasan otentik tamu Hotels.com
"Disappointing weekend getaway"
I was very disappointed as this did not live up to a previous Westin stay in different country. This was barely above average, I was hoping for upscale hotel and got short changed. Shower in a tub, previous Westin (CPT) dual head shower, heated tiles excellent spa service. The hotel is old, the layout allows for minimal staff interaction. Room view […] of a parking lot, outside traffic and sirens extremely noisy did not make for comfortable nights stay. No pampering and waste of money. Baca selengkapnyaUlasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Dear Fringe24, Thank you for taking the time to review your recent stay at the Westin Oaks. We regret that we did not fulfill your expectations. We strive in providing our guests with a relaxing and tranquil atmosphere to unwind in and regret that we did not fulfill this commitment to you. You may be interested to know that we do provide rooms that only have a stand up shower in them, and that all Westins have changed their shower heads to the new Heavenly Rainfall square with detachable wand. We regret that we did not effectively communicate this change to you. We sincerely apologize that the noise from the exterior disrupted your stay and that we did not provide you a suitable alternative to your room choice. While we are considered a convention hotel we do provide in-room massages and all of the Heavenly amenities. We apologize for not offering these services during your stay with us. Should your travels bring you back to the Houston Galleria area we hope to have the privilege of hosting you again in hopes of mending your impression of our hotel. Best Wishes, Jennifer Rincon Guest Relations Coordinator
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
Quality of service staff was very good, however the room amenities well below standard ( no mini-bar, ac noise level very high, .etc.)Ulasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Greetings, Thank you for reviewing your recent stay at the Westin Oaks. We appreciate all guest feedback and regret that we did not fulfill your expectations. You may be interested to know that we do provide a mini-bar, located inside of the credenza, and is stocked upon request. We regret that our air-conditioning caused a disruption in your stay. We strive in providing a serene and tranquil atmosphere for our guests to unwind in and we apologize that we did not provide this for you. We hope you will allow us the privilege of hosting you in the future and mending your impression of our hotel. Best Regards, Jennifer Rincon Guest Relations Coordinator
The bottle of water was ready open !!!Ulasan otentik tamu Hotels.com
May 20, 2013 Dear Sir: We had a wonderfful stay in general. However, you should put more attention on bathroom maintenance. Thank you.Ulasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Greetings, Thank you for your 5 star reviews of the Westin Oaks. We appreciate all guest feedback and will definitely take the state of our restrooms into a greater consideration during our next renovation. Thank you for bringing this to our attention. We truly value our guest’s insight as it provides us a platform to give better guest service. We hope we will have the opportunity to host you once again should your travels bring you back to the Houston Galleria area. Best wishes, Jennifer Rincon Guest Relations Coordinator
"Weekend Stay in Houston"
I would have given this place a 5, but we had to wait almost two hours to get our room. We were told that we would be called once our room was ready, but no contacted us. They did let us leave our bags with the concierge, so that was helpful. An hour and forty-five minutes later, we returned to the front desk and the front desk staff said that our room […] was ready...fifteen minute ago. Aside from that, the room was great and the location was perfect for us. I would have preferred a room that was facing Westheimer Road, but the rear view was ok too. Overall, we were very satisfied with the hotel. Baca selengkapnyaUlasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Dear CW, Thank you for taking the time to rate your recent stay at the Westin Oaks. We regret that we failed to follow up with you in regards to your room readiness and that it caused a disruption in your stay. I am thrilled that you were able to enjoy our heavenly amenities and accessibility to the Galleria. We hope you will allow us the privilege of hosting you in the future and providing you with the full Westin Experience. Best Regards, Jennifer Rincon Guest Relations Coordinator
"Too many incidental expenses."
It is a nice hotel, but $10 to use the Internet? Really it should be free for all your guests. Even in the business office, $8 an hour? The wireless in the lobby was exceedingly slow. If you are really catering to the business community I would expect more. Then there was a $50 non-descript charge added to my credit card? Too many issues. I won't go […] back. Baca selengkapnyaUlasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Dear Sarah, Thank you for taking the time to review the Westin Oaks. We appreciate all guest feedback and regret that the charges for internet caused a disruption in your stay. It is never our intention to cause any inconveniences for our guests and apologize for having done so. However, it is standard practice at all Westins to charge for this service. You might be interested to know that the $50 charge was for incidentals. It should have only been a pending transaction that we release when you check out. The only time that your card would have been charged is if you used a debit card to check in rather than a credit card. I apologize that we did not effectively communicate this to you. If these charges are still showing on your credit card bill please contact our accounting department so that we can further research the issue. Thank you once again for providing us with insight to your stay. Best wishes, Jennifer Rincon Guest Relations Coordinator
"ideal location for Houston"
Was very good and enjoyed the stay and the hotel's ambienceUlasan otentik tamu Hotels.com
"close to all must see sights."
It was great. The staff was great and made you feel welcomed. The rooms were very clean and big. I have no complaints and would stay there again.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
"Excellent Stay & Very Satisfied"
The stay was very pleasant. Very clean and staff were very nice and friendly. The rooms are very spacious and the Heavenly beds were just heavenly. Highly recommend it.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
"good"
Two requests posted through online website 1.High up level for the room (granted) 2. Extra roll away bed request (not even mentioned nor granted) Everything else was nice but for a four star I expected more amenitiesUlasan otentik tamu Hotels.com
"Westin Oaks"
Great location but not a great Hotel. Very sparse, uncomfortable chairs, rooms were cheap with a cooler instead of a refrigerator. Hot water was luke warm at best.Ulasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Dear Chris, Thank you for taking the time to review your recent stay at the Westin Oaks. We appreciate all guest feedback as it allows us a platform for better guest service. You might be interested to know that the Westin Brand believes in creating a clutter free modern atmosphere for our guests to unwind in. We also provide refrigerators upon request and apologize that this was not effectively communicated to you. We are glad that our location was advantageous to your visit and hope you will allow us the privilege of hosting you in the future so that we provide you with the full Westin experience. Be well, Jennifer Rincon Guest Relations Coordinator
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
"Great location for great dining and shopping."
I enjoyed the experience. Wasn't in the room very much but the staff was very kind and helpful.Ulasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria We appreciate your kind words and thank you for your 5 star rating of the Westin Oaks! We hope to have the privilege of hosting in your future vacations to the Houston Galleria area. Be well, Jennifer Rincon Guest Relations Coordinator
"Body By O"
Gr8Ulasan otentik tamu Hotels.com
"PERFECT LOCATION FOR SHOPPING"
THIS HOTEL IS ALL RE-MODELED! EXCELLENT LOCATION FOR SHOPPING, ROOMS SPACIOUS AND VERY CLEAN.Ulasan otentik tamu Expedia
Tanggapan dari The Westin Oaks Houston at the Galleria We are thrilled that our location assisted in providing you with an excellent stay with us. We appreciate your 5 star review of the Westin Oaks and thank you for your kind words in regards to your accommodations. We hope to continue being able to provide you with a rejuvenating place to stay on any future visits to the Houston Galleria area. Best Regards, Jennifer Rincon Guest Relations Coordinator
"Fantastic"
Other than parking and traffic in the area, the hotel is fantastic. Will definately go and stay again.Ulasan otentik tamu Hotels.com
"Clean and convenient"
Stayed three nights for business and really enjoyed it. Very convenient being connected to the mall. Had free parking onsite or valet if you like. Would recommend this hotel for anyone.Ulasan otentik tamu Expedia
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
Sunday morning we had no hot water!!!Ulasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Greetings, Maria. We appreciate you taking the time to provide us with feedback from your stay at the Westin Oaks Houston. We regret that the lack of Hot Water during your stay caused a negative disruption to your Westin experience. We strive to provide a restful and rejuvenating experience for all of our guests and we sincerely apologize for failing to deliver on this commitment during your stay. We hope that we will have another opportunity to host you as our guest again in the future. We gladly invite you back to experience the standards we strive to maintain. Benjamin McCrary Guest Relation Coordinator The Westin Oaks Houston
"Great stay!"
Nothing but great things to say about our stay! Staff was extremely helpful and room was great! No noise issues, superb location! Definitely will stay here again!Ulasan otentik tamu Hotels.com
Tanggapan dari The Westin Oaks Houston at the Galleria Greetings Natalie, Thank you for the recent 5 star rating on Hotels.com. We are thrilled that you enjoyed your stay and certainly appreciate the warm comments regarding our staff, room accommodations, and location. We happily anticipate the privilege of hosting you as our guest again in the future. Thank you and be well, Benjamin McCrary Guest Relations Coordinator The Westin Oaks Houston
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
The air conditioner in the room was loud and combined with the street noise it was almost impossible to sleep. The view from the 20th floor was fabulous but overshadowed by the noise. The railing on the balcony was very loose and made being on the balcony a bit scary. The bed very comfortable and overall the hotel itself was nice. The convenience of […] having immediate access to the mall was great and made the traffic situation around the galleria bearable because you didn't have to drive anywhere. The valet service was very prompt and courteous. Baca selengkapnyaUlasan otentik tamu Hotels.com
"LINDA'S REVIEW"
The Hotel was great.Ulasan otentik tamu Hotels.com
"Graet Stay Thanksgiving Weekend"
Good weekend during Thanksgiving. Great for shopping in the Galleria Mall. The Staff are great. The rooms are big. The restaurant is fabulous. We recommend this hotel very highly. Grat location, close to restaurant, mall, stores...etc.Ulasan otentik tamu Expedia
The hotel and staff were very nice. The hotel was exactly what I wanted and location fitted my needs. However they lost my car for over an hour before they were able to get it to me and was continuously telling me it was on its way. A little disturbing when all else was great.Ulasan otentik tamu Hotels.com
"Great time with new girl friend."
Great time....Ulasan otentik tamu Hotels.com
"Disappointing Stay."
We pulled up to the hotel in a cab with at least three bags of luggage and not one person from the hotel came outside to give us a hand. We had to open the door to the hotel ourselves, while watching 3 bellman chat amongst themselves in the doorway. The shower head is so low that I practically had to get on my knees to fit under it. The water got luke […] warm at best. Baca selengkapnyaUlasan otentik tamu Expedia
"Hotel Sign-In"
I was supposed to have adjoining rooms as I had three of my daughters with me. When we signed in, we were told there were no adjoining rooms and would have to take rooms side by side. That is, of course, not adjoining rooms. If your rooms are booked and paid for, you should have what you requested.Ulasan otentik tamu Hotels.com
"Great staff"
The staff was extremely pleasant and helpful! The. Location was perfect in the middle of all the area attractions.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
"No need to stay anywhere else"
By far the best hotel for families w/kids. GREAT location AMAZING restaurant!Ulasan otentik tamu Hotels.com
"Great hotel for all purposes"
My only complaint is that the check in process was extremely slowUlasan otentik tamu Expedia
"Galleria Staycation"
Excellent hotel, with convenience to all things in the Galleria. Great restaurants in the area.Ulasan otentik tamu Hotels.com
"Convienent for Shopping"
We love to stay here when shopping....you can take your purchases back to your room and head out to buy more or go back to your room to relax or go swimming when you are done for the day. The only thing with this trip that was disappointing was that the A/C was not cooling properly, the floors in the room may not have been throughly cleaned and the […] bathroom doorknob came off in my daughter's hand. We have stayed here enough to know this is not the norm...we will be back. Baca selengkapnyaUlasan otentik tamu Hotels.com
"Great place"
Nice stay...only negative is that I could hear the person next door snoring. Luckily they stopped...but it is a beautiful hotel.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
"VIP Service"
Had an excellent stay!! I will definetly stay here again and call Hotel.com!!!Ulasan otentik tamu Hotels.com
"Exemplary Service!"
From the valets to the concierge to the front desk, this Westin location had top notch service! While the design and furnishings may seem a bit out of date, they were very well maintained and clean! We were extremely comfortable here and never worried about anything. The noise level from surrounding traffic was noticeable, but willingly accepted in […] exchange for a sliding door onto the cozy balcony. Baca selengkapnyaUlasan otentik tamu Hotels.com
It was beautiful, had a nice small balcony, very nice bathroom but there was no fridge.there was a beverage cooler that wasn't even on or working.Ulasan otentik tamu Hotels.com
Tamu ini tidak memberikan komentar.Ulasan otentik tamu Hotels.com
"Great for shopping"
If you want to go shopping and stay in a nice hotel, I recommend the Westin Hotel. It is very clean and has a great situation all around the hotel area you can find restaurants and shops and more shops.Ulasan otentik tamu Expedia
Ulasan dan peringkat yang ada di situs ini merupakan pendapat subjektif dari pelanggan dan pemasok; ulasan tersebut tidak merefleksikan posisi Hotels.com. Baik Hotels.com maupun pihak yang terlibat untuk pengadaaan konten ulasan tidak dapat dimintai tanggung jawab untuk kerugian dalam bentuk apa pun yang disebabkan dari penggunaan ulasan ini