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Lokasi.
Terletak di Toronto, Westin Harbour Castle berada di kawasan bisnis dan dekat dengan Air Canada Centre, CN Tower, dan Hall of Fame Hoki. Di dekat tempat ini juga terdapat Rogers Centre dan Universitas Toronto.
Fasilitas Hotel.
Westin Harbour Castle memiliki layanan spa lengkap, klub olahraga, dan kolam renang dalam ruangan. Area publik dilengkapi dengan akses Internet nirkabel (dengan biaya tambahan). Fasilitas bisnis pada properti bintang 4 ini mencakup pusat bisnis, ruang pertemuan/rapat, dan layanan limo/towncar. Pilihan bersantap di hotel antara lain 2 restoran, serta kafe dan bar/ruang duduk. Staf dapat menyiapkan layanan concierge, bantuan tur/tiket, dan layanan pernikahan. Fasilitas tambahan mencakup bak spa, sauna, dan staf multibahasa. Dengan biaya tambahan, tamu dapat menikmati transportasi yang mencakup antar-jemput ke bandara pada waktu yang dijadwalkan dan antar-jemput ke terminal feri. Fasilitas parkir untuk tamu tersedia gratis secara terbatas di lokasi hotel (dengan biaya tambahan). Ini akomodasi bebas asap rokok.
Kamar tamu.
977 kamar tamu berpenyejuk udara di Westin Harbour Castle dilengkapi brankas dan pemanas air untuk membuat kopi/teh. Ranjang beralaskan kasur bantalan ekstra lembut dan seprai khusus. Akses internet kabel dan nirkabel kecepatan tinggi (dengan biaya tambahan) tersedia. Televisi dilengkapi dengan kanal premium kabel/satelit dan film berbayar. Semua kamar menyediakan meja, koran gratis pada hari kerja, dan telepon nirkabel dengan pesan suara. Kamar mandi menyediakan kombinasi pancuran/bathtub, cermin rias, dan pengering rambut.
Fasilitas tambahan mencakup setrika/meja setrika dan radio jam. Selain itu, fasilitas yang tersedia atas permintaan antara lain pijat di kamar, seprai antialergi, dan telepon pengingat bangun. Pembenahan kamar ditawarkan harian. Semua kamar tamu di Westin Harbour Castle bebas rokok.
Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga.
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi.
Mizzen - restoran ini melayani sarapan, makan siang, dan sarapan siang akhir pekan. Menu anak tersedia.
Toula Italian restaurant - restoran ini melayani makan siang, makan malam, dan sarapan siang akhir pekan. Tamu dapat menikmati minuman di bar. Menu anak tersedia. Reservasi diperlukan di musim panas.
Kolam renang dalam ruangan dan bak spa tersedia di lokasi. Fasilitas rekreasi lainnya mencakup klub kesehatan dan sauna.
Aktivitas rekreasi yang tercantum di bawah tersedia di properti atau di sekitarnya; mungkin dikenakan biaya.
Biaya dan deposit berikut mungkin ditagihkan oleh properti saat memberikan layanan, check-in, atau check-out.
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga.
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi.
"Poor service and room standard"
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"Right in the heart of downtown Toronto on the lake"
Great time and good service. Rooms has nice upgrades and flat screen TV's. I enjoyed the fitness center and short walk or cab ride to great restaurants and entertainment. Each cab ride was less than $10.00
"Fantastic Property!!"
Loved this hotel! It was a short trip as we were seeing a concert - -very impressed at how close we were to the Air Canada Center!! We were able to walk over and back afterwards. Room was spacious and clean! Service was great! Bed was truly heavenly!! Slept very well!!
"great location on the lake"
I have stayed @ this hotel before & love the location, close to transportation & close to shopping. Parts of the hotel were under construction & had some mis-communications about the room cleaning but overall was a pleasant stay.
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"Nice stay, nice view, nice spot"
All in all it was good, the only aspect I didn't agree with was having to pay for internet service and that service was poor. Low bandwidth and speed, unless your sending an email or chatting (anything text) you wouldn't have proper connection. (ex: video streaming, download)
"Excellent stay"
The hotel staff were among the best of any hotel I've ever stayed at. Excellen at accommodating our needs even after we checked out. The location was perfect and we walked everywhere. We took a $10 cab ride to the eaton centre but walked back. Short distance to any sporting event you plan on seein and tons of restaurants near by. Also met a sports announcer […] in the lobby and have heard many out of town players stay at this hotel. Baca selengkapnya
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"parking"
hotel.com site stated that self parking is $20 when accually it has changed to $30 and is a short walk from hotel. other than that the westin is great. good location, nice rooms, excellent pool and exercise room and close to downtown
"Close to ACC"
We stayed at this hotel as it was close to ACC. Overall, we did have a nice stay. I dropped something on the floor and went to pick it up and noticed how filthy it was under the bed, but other than that, the room appeared to be neat and tidy. We had a wonderful view and we would stay there again. Next time we will take advantage of the amenities.
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"Smaller room than what I had paid..."
Unfortunate circumstances prompted me to request a change of room and after having paid extra, they placed me in a smaller room than the one I had. It did not have the same city/lake view and the room felt a little "cramped".
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"Great hotel"
Got a decent deal on a stay here and gave it a shot. Had a great time. Clean and modern but not too stuffy.
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"pizza box"
There was a pizza box in the trash can when we got to our room..the parking rates were a little high..the conceirge was great...
"Great Service"
Ihave been to this hotel on several occasions, and I will continue to be a customer as long as I receive the I have received in the past
"The WH Castle.An Experience I Would Like To Forget"
My husband and I stayed at the Westond Harbpur Castle for one night on March 17, 2012. I was shocked by the service I received and I will never reccomend this hotel to any of my family or friends. My first complaint was the lack of vallet parking. I am three months pregnant andone of the reasons I chose this hotel was because I am unable to walk far […] distances. We arrived at the hotel at 5:30PM to the pleasant surprise of a full parking lot. We were that are only other option was to park (three blocks) from the hotel and because of this extreme inconvenience pay a mere $10 less than what vallet would have been. Secondly, our room was extremely loud. I was woken up three times in the night by guests in the next room, which I find shocking due to the fact that I requested a quiet floor. I understand that the hotel should not be responsible for other guests but placing my husband and I beside a group of loud people was completely uncalled for. Never will I stay at the Weston Harbour Castle again. Baca selengkapnya
"Second Stay"
Love this place. Great and helpfull staff. View from the room was fantastic. Very reasonable rate for the quality and location.
"Best place in town for acc or rogers or visit"
We could see the CN tower, Air Canada Centre and the CN tower from our 30th floor window. We were too busy to check out the restaraunts in house, but will try again with a less hectic schedule. This place rocks !
"Westin Harbour Castle"
We enjoyed ordering room services and the restaurants in the hotel. All the staff were accommodating and able to answer any questions. Really appreciated the coupon for turning down the housekeeping services. The only negative was a few items in the bathroom were broken.
"Affordably luxury"
Even though the hotel is under going some renovations, it is still very luxurious and a nice place to stay
"Very disapointing"
Our first night the room was terrible, small and we could hear people in the next room as well as in the corridor. When we arrived, there was a room service tray and bottles on the floor by the room next door... it was still there the next day. We did speak to the manager and we moved to the south tower to a much larger and quieter room. However, the […] parking was forty dollars a day and they also charged for internet and also to fax or print....not at all impressed with being nickle and dimed....we'll stay elsewhere on our next visit to Toronto. Baca selengkapnya
"The westin prime location, best staff"
The location is perfect, take the plane to citycenter airport the ferry lets you off steps from the hotel, only blocks away from the train station. Gorgeous view of the CN tower, Rogers center,and Air Canada center as well as the lake. The staff made the stay soo much more pleasant.
"Beautiful Hotel"
First class hotel, great staff and location. I would recommend it to anyone wanting to stay downtown Toronto
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"Westin Harbour Castle"
The hotel from the check in to the leaving was very nice and treated my wife and I with class and excellent service. We enjoyed two meals which were well presented and tasteful. The room was neat and the bed allowed for a restful sleep. A good stay and looking forward to our next visit.
"Harbour Castle toronto"
My wife and I went to Toronto for a rock concert and get away. The hotel staff were very friendly and we found the room was perfect. Close to all we wanted to see and do. We will for sure stay there again if we visit toronto in our future!
"Weston Harbour Castle in Toronto"
Great location. Very friendly staff. Great pool & activities for the kids
Walked to ACC! Only complaint is all of the smokers standing in entrance to Hotel.
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"A Delightful Day Away at the Westin"
The night at the Westin was fun and good value. It is worth it to upgrade to a lakeview room. The front desk was warm and helpful. Good value for the money. Only tip - breakfast buffet expensive ($29 a person) in lobby restaurant - if saving pennies - there are other cheaper options. But otherwise a delightful day away at the Westin!
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"toronto"
Front desk was lined up and slow for no good reason.Information desk had sign be back shortly.had to wait 20 minutes.Should have replacements when on break??Other then thi the hotel was great.
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"Toronto Concert City"
We had a great stay at the Westin Harbour Castle and plan on staying there again the next time we are back in Toronto for a concert or game at the ACC.
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"Classy experience"
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Had a great time. The hotel is great with tons to do. I will be visiting again in the near future
"Westin Harbor Castle Toronto"
Excellent as always. Been there many times, would go back.
"good hotel"
good hotel
"Not as Good as it Used to Be"
I have stayed at this hotel quite a few times over the last 5 years and have always had a good experience except for my last stay. Not sure if the overall quality of the hotel is going down or this was just an isolated incident. Problems we encountered were: valet took about 10 minutes to get our car when we arrived, one of the sheets on our bed was […] dirty, poor water pressure in the shower, and the heating vent was really loud. On a positive note, the location is great, the staff at reception were wonderful, and the price was reasonable. Baca selengkapnya
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We had a wonderful stay at the Harbour Castle. We stayed between Christmas and New Years and our room was upgraded so we were overlooking the water. We really enjoyed watching the ferry to Ward's Island and the planes landing. The room was cozy, clean and comfortable. We are originally from Toronto but we had forgotten what a friendly, lovely city it […] is. We felt totally safe riding the buses, streetcars and subways. We enjoyed our time very much. Baca selengkapnya
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