Gouverneur Hotel Trois-Rivieres - Trois-Rivieres, Kanada

Rooms need to be refreshed. Last time in that hotel chain.

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for the price... why do the lights hum? why is the bathtub permanently dirty? Why does the tap in the sink leak unless positioned in a certain way? Why are there channels on the TV that have no signal, but have a title? Next time I will pay the group rate, and get a "premium" room that seems cleaner and has better facilities.

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The curtainand the tv are too old but it is clean, well located and the restaurant is good.

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Free parking good staff, resonable food quality and clean room.

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It was ok, but no more!

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THE HOTEL WAS WELL LOCATED, AND THE EMPLOYEES WERE ALL NICE. BUT THAT'S ALL THE POSITIVE I HAVE TO SAY ABOUT THAT HOTEL.

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Pillow was too big and hard. Bad sleep caused by uncomfortable pillow

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Nice place, courteous staff.decent food good location.

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I found the hotel was tired and in need of an upgrade. They have tried to make it look like a classy hotel but it needs some distance to go before that will be achieved. I was disappointed because this area does not have a great variety of really good hotels and I was looking forward to this being a place I could count on. On the positive side the […] morning meal had a great variety of food was not wanting for anything. It made a positive start to the day. Baca selengkapnya

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Good price, good location; nice, clean rooms. Friendly staff. I recommend.

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The hotel was very clean. The staff was very helpful. The room was excellent.

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We liked the free parking and breakfast was included

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Though we only spent one night and enjoyed the accommodationms very much, we were within 4 blocks of what we wanted to see (blues cruise) and 1 block from all the restaurants. The hotel and staff made our visit a pleasant one we would return to.

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Helpful staff, good location, dated room, needed cleaning along baseboards & behind chairs.

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The beds should be totally changed, not comfortable….and they should all be changed for queen size like most of hôtels do. We stayed in the "classique" room two double beds….they shold be queens for sure, for this type of hotel.The pool & bar was fantastique. We paid lots of monies for the type of comfort and room we had…We will not go back to this […] hotel unless we have no choice and only for one night stay... Baca selengkapnya

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Very quiet hotel. Helpful and friendly staff. Good location within easy walking distance of restaurants, the attractive riverside park, historic distract.

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The service was unacceptable as the terms of the reservation were not respected. Although 2 non-smoking rooms were reserved, we were told that the hotel was full (wedding party) and only smoking rooms were available. Although ozone treatment had been used, it was a smoking floor and the hallway reeked..... surprisingly, the exercise room was on the […] same floor ! By the second night, the ozone had worn off. Although the wedding group had left and the hotel was now almost empty, we were still not offered a move to non-smoking rooms. The AC in one of the rooms was not working well and the temp. stayed higher in the room than outside. It was also noisy. A repair request resulted in elimination of the noise, but still no cooling. The hotel is also far from fresh - wear and tear on door edges, hall carpeting and trim, as well as dated decor. The TVs are at least 15 years old, with poor picture definition and colors so faded, I initially thought I was looking at B&W. The shower water pressure was way to high, to the point of being stingingly painful, with no flowrate or shower head adjustment possible. Great location, but we'll be reserving elsewhere next time. Baca selengkapnya

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It was very clean... but, besides that I wasn't very impressed. The air conditioner didn't really keep the room very cool. There was no fridge in the room. I had to walk around the hotel for the ice machine (twice! because the first was broken). They try to charge you extra for things that are included at most places, such as breakfast. The bed was […] okay for comfort, but hotels usually have better. Baca selengkapnya

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Rooms are outdated, mattress really soft and unconfortable, Air conditioning unit very very loud and not efficient, allway and corridor way too hot and stuffy, by the time I went down, I was wet and really not confortable. TV channels very limited and poor image quality. This is my last time there, I will select other hotels in the area before going […] back there. Baca selengkapnya

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Wish they had capability of making calls from the room. Room was comfortable

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This is a great three to four star hotel. Well located, friendly staff, nice clean rooms. The room I stayed in this time needed a little "freshening up", the carpet should be replaced as should the wallpaper. Otherwise, it was fine. Will surely stay there again.

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Hotel Gouverneur Trois-Rivieres is a perfect location to see Trois Riviere....convenient to all and easy walk to waterfront. Great Breakfast buffet in am

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From the hotel you can cover easily the downtown area including the port. Plenty of restaurants in the area. Across the street from major museum. Spacious rooms on the executive floor (6th). Convenient underground parking accessible with room card. Breakfast buffet somewhat expensive.

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I did not like the children around the lobby, causing them to hold the elevator, so we could not use them, I was told by the youngster to use the stairs. and management did nothing about it. other then that the hotel was OK. I was to received a receipt by Email, I have not yet received a deceit by email.:??????????

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Very helpful and attentive staff. Free parking. Excellent location, walk to harbourfront and restaurants. Clean and comfortable room.Very reasonably priced!

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The Gouverneur is virtually in the center of Trois Rivieres and thus close to some very good restaurants and the river park. Because the city is small, you can get everywhere by foot. The hotel staff were friendly and helpful, and the room was comfortable.

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Excellent buffet breakfast. Good service. Close to restaurants and bars. Room was average but adequate.

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Great location and service. English friendly.

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I have very few good things to say about the governor.. Nice neigborhood, well kept rooms and breakfast.. But, my original bookings for two rooms for 3 nights that were charged to my credit card, were also sold to someone else. I was essentially kicked out of the hotel, when we called the hotel again, the person on the phone denied the entire thing. […] The next day we called back and with no other place to go "mysteriously" there were two empty rooms, which we bought for two nights. The next morning the same situation arose. Obviously that was the end of our stay, two rooms for five nights.... Give me a break. Baca selengkapnya

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Our stay at this hotel was pleasant. Clean, centrally located, nice swimming pool. No fridge, uncooperative staff. Beware at check-out. They took our credit card number for incidentals (there were none) and when we returned home, we found they had charged again for the room that had already been paid for. Hotel would not reply to our numerous calls […] but fortunately Expedia resolved the problem and our account got credited. We would not stay here again. Baca selengkapnya

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Decent hotel, great location.

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Reasonable in every way. Good price, average quality, clean, very well located

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Pour un hôtel 4 étoiles, je suis vraiment déçu. Chambre très vieillotte, nécessite un bon rafraîchissement. De plus, des voisins très bruyants, donc mauvaise insonorisation, avec un mauvais service. On a dû changer de chambre à 23h00 ! Mise à part la situation géographique, je ne recommande pas du tout cet hôtel.

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Bon service, très propre, confortable. Très bon déjeuner buffet. Déception au niveau de la douche très petite, verres en carton.

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L'Hotel est bien, mais quand on prend une douche on termine avec 3 pouces d'eau dans le bain.. mon voisin de chambre avait le même problème.

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Hôtel à proximité de tout, petit déjeuner complet, lits confortables.

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