3,6
dari 5
Bagus
(25 ulasan)
Peringkat Tamu Hotels.com
Peringkat Pelancong TripAdvisor
My husband and I chose this hotel because it stated pet friendly as well as handicap accessible. The staff we did run into were friendly, but the maid... staff left our room unlatched (unlocked) after doing the small amount of cleaning we requested. I had advised them they did not need to change/make the bed or sleeper sofa, only run the vacuum and empty the trash. When we got back, the door was not latched and I could just push it open. The trash was emptied in the living room, but the bathroom (which was overfull) wasn't touched. The other request we had confirmed with the cleaning staff was that we did want extra towels, but that wasn't done either. The hotel's response to my calling the front desk was "Is anything missing? No? I am sorry, the cleaning staff will be reprimanded because they know some of our doors don't latch easily. " The handicap accessible room features were okay, except for an amputee to try to use the toilet is difficult when the seat is loose and movable. The bench in the shower bent downward and made it uncomfortable for him to use. The carpet wasn't tacked down very well so my husband had to fight to navigate the room. Diulas oleh tamu Hotels.com pada Jun 27, 2012