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Lokasi.
Terletak di pantai Cancun, Moon Palace Golf & Spa Resort All Inclusive dekat dengan Klub Golf Moon Palace dan Wet n' Wild. Tempat-tempat menarik lainnya di area ini mencakup Taman Nasional Arrecife de Puerto Morelos.
Fasilitas Properti.
Di properti all-inclusive ini, makan dan minum di restoran dan bar milik properti sudah termasuk dalam tarif kamar. Pajak dan uang tip, kegiatan rekreasi dan hiburan juga mungkin tercakup. Makan di restoran tertentu, makan malam dan hidangan khusus, minuman tertentu, serta fasilitas lainnya mungkin dikenakan biaya.
Moon Palace Golf & Spa Resort All Inclusive memiliki layanan spa lengkap, lapangan golf, dan klub olahraga. Akses Internet nirkabel disediakan gratis di area publik. Resor bintang 4 ini memiliki prasarana bisnis, antara lain pusat bisnis, ruang rapat kecil, dan ruang pertemuan/rapat. Fasilitas pertemuan dilengkapi dengan aula, ruang pameran, dan ruang rapat/konferensi. Tamu akan mendapat sajian sarapan gratis. Pilihan bersantap di resor all-in ini antara lain restoran, bar tepi kolam, dan bar/ruang duduk. Staf dapat menyiapkan bantuan tur/tiket, layanan pernikahan, dan katering acara. Fasilitas tambahan mencakup kolam renang luar ruangan, kolam renang anak, dan kelab malam. Parkir tamu gratis. Properti ini memiliki area khusus merokok.
Kamar tamu.
Kamar terhubung ke balkon. 2,433 kamar tamu berpenyejuk udara di Moon Palace Golf & Spa Resort All Inclusive dilengkapi minibar dan brankas. Akses gratis internet nirkabel kecepatan tinggi tersedia. Televisi dilengkapi dengan kanal premium kabel/satelit. Semua kamar menyediakan koran gratis dan panggilan lokal gratis (pembatasan mungkin berlaku). Kamar mandi memiliki bathtub dan pancuran terpisah dengan bak air deras. Kamar mandi juga dilengkapi dengan jubah mandi, pengering rambut, dan sandal.
Fasilitas tambahan mencakup pemanas air untuk membuat kopi/teh dan setrika/meja setrika. Selain itu, fasilitas yang tersedia atas permintaan antara lain pijat di kamar dan telepon pengingat bangun. Pembenahan kamar ditawarkan harian.
Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga.
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi.
Resor ini all-inclusive. Ini artinya tarif kamar termasuk makanan dan minuman di lokasi. Tamu tidak perlu mengeluarkan biaya tambahan untuk kegiatan di lokasi seperti perahu layar. Termasuk pajak dan uang tip. Perhatikan bahwa hal-hal yang tidak termasuk akan dikenai biaya tambahan.
Pajak dan uang tip
Termasuk uang tip dan pajak.
Makanan dan minuman
Spa ini dilengkapi dengan mandi Turki/hamam.
Moon Palace Golf & Spa Resort All Inclusive memiliki restoran. Tersedia layanan kamar 24 jam.
Activities include:
Lapangan golf dan klub olahraga tersedia di resor. Kolam renang luar ruangan dan kolam renang anak tersedia di lokasi. Fasilitas rekreasi lainnya mencakup sauna, ruang sauna, dan pusat kebugaran.
Aktivitas rekreasi yang tercantum di bawah tersedia di properti atau di sekitarnya; mungkin dikenakan biaya.
In the event that a hurricane directly hits any Palace Resort while guests are at the resort, the hotel will provide a certificate for a return stay to the original resort for the number of original nights. A certificate will be offered if the U.S. National Weather Center issues a Category One Hurricane warning or higher to the area and the hurricane directly hits any Palace Resort. The certificate is nontransferable and not redeemable for cash. Space is subject to availability and blackout periods apply. The policy excludes day of departure. Airfare and transfers are not included. This policy is for individual travel and groups booked through this Web site. This policy is subject to change or may be discontinued without notice.
Biaya penambahan orang dalam kamar mungkin berlaku dan berbeda-beda menurut kebijakan hotel.
Sewaktu check-in diperlukan tanda pengenal dengan foto yang resmi dikeluarkan oleh pemerintah dan kartu kredit atau deposit tunai untuk menutup biaya tak terduga.
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan. Permintaan khusus tidak dijamin akan terpenuhi.
I loved the hotel and the service is wonderful, however I was really disappointed in the beach. We had to travel to another Palace resort to swim in the ocean and take pictures. But that is my only complaint.
"Excellent"
From the choice of bars, pools, resturants to how friednly and helpful the staff are this is by far the best hotel I have ever stayed at. Truly all inclusive with no compromise on quality.
Our 3rd time there and it always amazes us. Great service, greap options and great grounds. Awesome place
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"my experiance"
we were there for 6 days in aug 11. we had good times but had trouble with food as most of us are vegeterians we had trouble at buffet and speciality restaurants. they should introduce some indian food as they get substantial indian guests.
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"Good mexico location"
Great facility; very large and good for families. Good food and friendly staff. I would go back again!
"Moon Palace All-Inclusive"
The complex is huge with three major areas. At first we were in the "Grand" section which has great rooms, but is far away from most restaurants and activities. If you have small children, this section would be very inconvenient. Later we were transferred to the Sunrise section. I answered the questions about the hotel very favorably, but would hesitate […] to recommend it. This is because while the facilities were excellent the food (except for the breakfast buffet which was fine) was rather mediocre for the price we paid. We had dinner at 6 different restaurants. Fish (except for one lunch buffet) was always grouper. The system of pools is elaborate, but the water was cold. The ocean was warmer, but once you got out into the water to waist level, the sand was covered with turtle grass. One could take a bus to other palace resorts but this was inconvenient with children. Whether I would recommend this hotel to someone would depend on what that person was looking for. Baca selengkapnya
"Great Family Resort"
We stayed in the villas. My wife, my 3 daughters, and myself. There were a couple things that pushed me to spend the extra $ per night, one was a living space separating the bedrooms (aka secluded master... huba-huba) the other was the golf cart to get around the massive resort (maps and pictures don't even come close to representing how big this place […] is). My daughters are all 4 and under and the golf cart was awesome. One really nice surprise was we actually got 2 golf carts, one for me and one for my wife. The 2 bedroom suite is actually 2 rooms at the villas and there is one golf cart per room. When I went and played a round of golf at the fantastic course, she took the other golf cart to the beach and one of 4 separate pool areas. The golf suites are located in the villas which is part of the Sunrise. This is important to know because if you do not book directly with palace resorts they don't tell you what lobby to check in at and there are 3 different lobbies. We used Cancun Valet for those of you who are interested in airport transfer shuttles and they too were awesome. The first question the driver asked me was what lobby, and I didn't know so we proceed to the closest one and had the bell man look up where we were supposed to go. To save time, and every minute counts when you are dropping alot of cash (for us anyway), you want to find out which building you are booked in. The villas ended up being in the middle of the golf course with jungle surrounding the buildings and paths. It was really cool. It was about a 4 minute golf cart ride to the main complex from there and we really enjoyed driving it. Lots of stuff to look at while you are driving. The food was great, the staff serving the food was even greater. We found the breakfast buffet and lunch buffet at the Sunrise were the best. For sit down dinners, the best one, in my opinion was the Italian restaurant at the golf club (don't remember the name). The Brazilian steak house was okay, and the sushi was Baca selengkapnya
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"Would have expected more for upgrading to concierge level"
The room had L' Occtaine amenities and upgraded liquor. The service wasn't any better than our friends that just had a regular room. The bus to take you to the rest of the resort was slow. If you agree to listen to the "presentation" and do not buy a time share they will bother you about it up until the day you leave. There are other resorts I will […] vacation at before I go back to Moon Palace. Baca selengkapnya
"Awesome"
do not hesitate to plan a vacation here. this resort gives you the most bang for your buck and it will not dissapoint. great service, food, drinks, ambiance, cleanliness, etc. we went for 4 nights and it was just enough to get an idea of what paradise can be. good job palace resorts
"Needs Improvement"
Every time you tried to arrange anything through guest services, you immediately waisted a half hour listening to their sales pitch on their time shares. The air conditioner fan in the room was extremely loud, and their food was not good! Additionally, no one was allowed in the water because of jelly fish and about six feet of solid seaweed into the […] water. Baca selengkapnya
"Vreselijk vochtige kamer!!!"
Het megacomplex biedt erg veel. Onze kamer lag aan het zwembad (met bubbelbad in de kamer) maar het was te vochtig om eigenlijk te slapen (laat staan dat we het bubbelbad wilden gebruiken waardoor het nóg erger werd). Alles was nat; beddegoed, kleding, zelfs het briefpapier was nat! Het klimaat, ondanks een voldraaiende airco, was echt niet goed in […] deze kamer!!! Helaas is er niets met onze opmerking gedaan hierover bij de receptie. Baca selengkapnya
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