Berjaya Times Square Hotel - Kuala Lumpur, Malaysia

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We stayed for 2 nights from 15 April to 17 April. The location of the hotel was good as monorail Imbi station was just besides the hotel. Berjaya shopping mall is just next to the hotel and is extremly convinience for traveller who like shopping and taste of local food. Other place of interest are easily assess by monorail.

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Used the monorail and local taxis which were very reliable.Facilities in the hotel were good would like to have more time if we pass that way again on our way to N.Z. Surprised at the reasonable costs im most areas,but if you're a shopaholic beware.

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51 square feet of luxury. It was just like home except someone else did the cleaning. Apartments sit atop an upmarket shopping mall and beside a monorail station. Couldn't get a better position. Absolutely recommend to anyone. One word of caution: as this hotel is used by a lot of Arabs, it is prudent to dress modestly. Not because there is any danger […] of anything other than the occasional stare. Baca selengkapnya

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The staff at the hotel were very cordial, warm and friendly, especially babu and kamal. The hotel rooms themselves, while not top of the art, were very spacious and very comfortable. It took quite awhile before rooms were made up, but that's alright. That there was a mall downstairs with quite a number of restaurants to choose from was reallt a big […] plus! Will stay there again next time we're in KL. Baca selengkapnya

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The Hotel is abit old. The TV , aircon and WIFI is not up to as expected. But location ok!

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We love the location and the convenience of where the Berjaya is situated . The Monorail at the front door and the shopping mall right there. This is a 5 star hotel at a 4 star price.

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Had a pretty pleasant stay at Berjaya. This was my second time staying here and I must say that they have improved since my last visit in 2009. Their service standard has certainly seen an improvement and that their swimming pool water was no longer murky like the last time in 2009. I stayed in the superior room and was pretty pleased with the size […] of the room but wasn't satisfied with the location of the bed being placed next to the toilet entrance, blocking half of the doorway. In addition, housekeepers aren't really friendly and are pretty stingy with the toiletries. However, in general, this room is definitely worth the money. Furthermore, the mall is located right next to the hotel and travellers are able to shop and eat without having to travel to far places. Keep up the great work Berjaya! Baca selengkapnya

Ulasan otentik tamu Hotels.com

Fantastic Hotel! This hotel is in a great location, it is situated above a 12 store shopping mall (the mall even has a theme park inside). The surrounding are (Bukit Bintang) is great, there are infinite places to find a great meal (Jalan Alor) and more shopping complexes than you can ever imagine within walking distance. Monorail can be accessed in […] a matter of seconds. Definitely worth your money! Baca selengkapnya

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Since first staying at this hotel I have made it "my" hotel in KL a number of times for a number of reasons. 1/ its location next to a shopping mall is fantastic, plenty to do and plenty to see. 2/ The mono rail is beside the Hotel so getting anywhere is easy and quick. 3/ Staff at this hotel are great and 4/ the food is terrific as well. Lastly, I […] always feel " at home" at this hotel and that to me is the main thing. Baca selengkapnya

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Spacious room, good location, good view, convenient

Ulasan otentik tamu Hotels.com

Bathtup with stain and was not taken care. Overall a pleasent stay but tv and sofa should change.

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This refers to only the 2-Bedroom Deluxe that I had for my family. Room rate gets you plenty of space, and sadly, not much else. Corridors are not air-conditioned, carpets throughout are musty and drab. Furniture is drab, old fashioned dark lacquered kind. TVs in rooms and living area are small old CRTs (really old, as in not even being flat-screens!). […] There is a kitchen, but don't know what it's there for - just a sink, a mini fridge, nothing else, not even a microwave. Curtains are not black-out curtains, the master bedroom even had curtains of the wrong size that couldn't meet in the center, leaving a 2 to 3 foot gap. 2 baths, 1 with a separate tub. Both bathrooms have water heated the old-fashioned way - with individual switched water-heater tanks. You run out of hot water pretty quickly and are forced to wait for the water to heat all over again. Not good at all for families. Difficult to get the air-conditioning right, either too cold or too warm. The VIEW from the room is admittedly great, but unless you plan to pay premium price to look out your windows the entire day, there are tons of other hotels nearby which could give you much better bang for your buck. The official hotel website has little or no information with regards to the different room types available (not even pictures) - I now know why. This hotel was depressing. Baca selengkapnya

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The room that I booked was full and they upgraded me for a premier room.

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Room was nice and the best location I could get.Felt very safe in the hotel.Floors can only be accessed by using room card. CCTV cameras on every floor.Security guards on floors and lobby.Good wifi throughout the hotel. Room was nice and clean.Lovely open air swimming pool on level 15 with full view of city .I did not eat in the hotel restaurant because […] I preferred local hawker food .I could get plenty of that outside.There is a 7Eleven out side the hotel.I could get 24 food and drinks from there. Taxis are rip off prices for tourist, There is a taxi rank outside the hotel where you could prepay the fare however you will get ripped off on the way back.Taxis hike up their fares 300-1000%.I used the monorail service just outside the hotel.It was cheap and quick way to travel. All hotel staff were very friendly and helpful. Not very happy with hotel limo service.I booked for my return to airport journey for 7 a.m.They took full fare during booking but did not turn up next day.The phone number they gave could not be reached.Luckily I managed to speak to the hotel duty manager.He got me an ordinary taxi to airport. Baca selengkapnya

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Hotel was in a good location, pool was excellent Room facilities were very good,although carpets and furniture were showing their age

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A really nice hotel in a great location for sight seeing, Shopping, Eating and drinking. Rooms are more like suits than hotel rooms with, Lounge, Bedroom, Bathroom and kitchen, Very nice.

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The rooms were reasonably old. Horrible service from the staff when we asked for help regarding our booking and the Internet.. Good location for shopping ( 5 minute walk to bukit bintang)

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Awesome. Breakfast buffet was well spread and too much. If I stay longer, I think I'll put on weight.

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The stay at Jerpaya Time Square was fine. However, we were give the room with access to the A/C main duct and was abt noist especially at night.

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Overall experience was pleasant but i don't understand why toothbrushes were not provided during our course of stay.

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hotel room is old and got smell~ but overall still can acceptable, location is good, easy to move around

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JOJO spa was great. Friendly staff at the hotel especially the front service area. Bathroom could do with removing of mold in shower and around bath edge. Otherwise bed was very comfortable and clean bedding. We'll definitely return to the hotel very central and worth the money paid for the Brooklyn Suite. Great holiday experience this was my second […] visit to KL this year and first time at this hotel. The reason I choose this hotel was for it's central location and room setup. Photos taken for advertising are exactly how our room was setup. Baca selengkapnya

Ulasan otentik tamu Expedia

Staying at the East Tower which is not renovated. Overall is still acceptable. Good location as shopping is within the building. Many good restuarant with reasonable price.

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The monorail station is right at the hotel door step, travelling to other places of interest is not a problem. Even if don't feel like going out, there are various shopping mall within walking distance. Much better, there is already a mega mall within the hotel, can shop and enjoy all within 1 building.

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Room was quite large. Separate toilet and bathroom. Nice to have a full length bath and a separate shower. City views were nice but no Petronas Towers. Bed was reasonably comfortable, but I get the feeling the mattress they use wont last too long. Still I had a good night rest while there. Old style TV - annoying for me as a single traveler as I like […] to connect my laptop to a LCD TV and watch some TV shows / Movies I've brought with me. Location is pretty good. 10 mins to get to the main area of Bukit Bintang, and there's hours of shopping pleasure within the Times Square complex. In the basement area there's some pretty good food court options for reasonable prices <10RM 1 negative is the free internet is useless. It is so slow as to be worse than dialup. I really couldn't do anything with it. Ended up using the 100MB of data I was getting each day with my prepaid phone to tether to my laptop and do some email and browsing that way. They give you a small kitchen area, but there's just a couple of plates, cutlery and glasses mugs, so if you have some friends over there's not enough of anything to go around. Would have been nice to have at least a few extra glasses in the room. Overall had a good stay. Not sure if I'll stay next trip. See a good deal for the Dorsett Regency which is prob my fav hotel in KL. Baca selengkapnya

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We had a late night flight to London and asked for a late checkout, but the hotel wanted half of their normal room rate for check out at 8pm. It might have been better to book an extra night at the discounted rate when we made the booking through Expedia. In the end, we had a free check out until 1pm and used the pool facilities through the afternoon. […] the Concierge was very helpful in storing our luggage until we were ready to leave. No need to prebook transport to the airport as there are plenty of taxis of different standards available at the hotel. When we arrived, we thought about using the KLIA Ekspres train from the airport to the hotel, but this would have cost RM 35 each and still involve another taxi or train ride to the hotel, we decided to use a taxi from the airport for RM 100 (about £20) It took about 55 mins. Baca selengkapnya

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Went with my husband. Initially purchased a superior suite. When reached, they upgraded us free of charge to deluxe suite but with 2 super single bed which doesn't really bother us as the beds are very comfortable. The room and toilet was cozy and spacious, but the TV is old (not flat-screened). The hotel is really big so we have to walk quite a distance […] to our room (as the lobby and our room are at 2 different tower) The swimming pool is great, just hope that the management will avoid cleaning activities especially cleaning the pool floor when guests are around. Baca selengkapnya

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The superior room (cheapest) was huge as it has a kitchen area with sink and water boiler. It has a wide hall with a dining table, sofa, coffee table, writing desk. The bedroom is separated with sliding doors and has wardrobe and dresser. The TV is on a swivel so you can watch it in bed or on the sofa. View of the night sky is great if you get the right […] wing. The bathroom is huge. Bring your bathsoak/powder etc cos the bathtub is huge! Very luxurious. Attached toilet which links to the kitchen area. No view at the pool but it is nice and relaxing. Requested cutlery and towel during my stay and it was duly sent to my room by the helpful staff. Baca selengkapnya

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Location was great, very good customer service, quality room service, free car parking and wifi a welcome facility for an extended stay on business..unfortunately the twin beds in this particular room were too big for the area available making it difficult to move around and old CRT TV was disappointing.

Ulasan otentik tamu Expedia

I booked a Superior Room and was upgraded to Executive Room upon arrival. Requested for a late checkout and was given under 3pm which normally will not be granted at other hotels. Generally, I am very satisfied with the hotel's service. However, the food quality at Big Apple needs to be improved. Ordered prawn noodles and the prawn was soggy... service […] is good though. Baca selengkapnya

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Most of my stays here have been pretty good, letting me overlook minor annoyances that I experience. However, the bubble finally burst. Great location for hotel, pretty decent service, however, due to its sheer size, maintenance must be a pain. However, discovering grossly unclean public toilets is just a horrifying experience.

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Great! Lucky to get free upgrade!

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Dodgy hotel not meant for business with rund down furniture.

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we were impressed with the room as they were spacious and comfortable. Many amenities were available in the room - soft sheets, bathrobes, slippers, toiletries, etc. Even the toilet is big - a separate long bathtub and shower. the beds are big and comfortable. only problem is no connecting rooms in the hotel if you are staying as a family. The lifts […] are slow so can take a while to come. Receptionist were polite and earnest. Baca selengkapnya

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The hotel location is good, but the rooms are quite uncomfortable. especially if you get a studio, you cant even open the wardrobe and use the locker in it as the bed is placed so close you have no way to open the door..i had to complain and they changed me to a superior room which was more spacious..however i stayed there and was supposed to work from […] room..but the internet was so bad that i cant do anything..it was by far the worst internet i have seen ..i have stayed in many hotels..but this is the worst..not worth the money i spent here for 10 days stay.. Baca selengkapnya

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nice hotel good size room very central and great location

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Good hotel in a very central and convenient location, close to shops and adjacent to monorail. Rooms are spacious and pool is huge. Only issue is on check in where there seems to be a lot of confusion about our booking. It is not the fault with Expedia, the last time we stayed at this hotel it was booked through a travel agent and had similar issues […] with check-in. Another couple who stayed at the hotel commented the same complaint about check-in. In spite of this problem it still only took about 20 minutes to sort it out. It's not a major issue but expected better from a hotel of this size and number of staff. Breakfast buffet did not have the the extent of variety as other hotels. Baca selengkapnya

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Great location - above the Times Square shopping centre, and close to monorail line, but hotel itself is getting tired. Rooms could do with a spruce-up and maintenance.

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