AluaSoul Sunny Beach- All Inclusive- Adults Only - Hyatt Inclusive Collection

Property class: 4

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AluaSoul Sunny Beach - All Inclusive – Adults Only is a great choice for your beach stay in Sunny Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and body treatments. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other features include a poolside bar, a fitness centre and a terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Fitness centre
  • Self parking
  • Pool bar
  • Spa services
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Lift

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Double Room, Balcony, Pool View

A hotel room with a bed, a desk, a chair, a TV, and a painting on the wall.

Superior Double Room, Balcony, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Sea View

A hotel room with a bed, a chair, a table, and a view of the sea.

Superior Double Room, Balcony, Sea View

8.0 out of 10
Very good
(3 reviews)
  • Sea view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a view of the outside.

Superior Double Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Double Room

A hotel room with a large bed, two bedside tables, a chair, a window with curtains, and a wall painting.

Double Room

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

A modern hotel room with a large bed, two bedside lamps, a round table, and a balcony with a view.

Suite, 1 Bedroom, Balcony

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (My Favorite Club)

A hotel room with a bed, a round table, a sofa, a large window with a view, and a painting on the wall.

Superior Double Room, Balcony, Sea View (My Favorite Club)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony, Sea View (My Favorite Club)

A hotel room with a bed, a table, chairs, and a balcony with a view of the sea.

Suite, 1 Bedroom, Balcony, Sea View (My Favorite Club)

  • Sea view
  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Map
Sunny Beach, Sunny Beach, Burgas, 8240

What's nearby

  • Sunny Beach - 2 min walk - 0.2 km
  • Luna Park - 5 min walk - 0.5 km
  • Casino Hrizantema - 8 min walk - 0.7 km
  • Action Aquapark - 20 min walk - 1.7 km
  • Sunny Beach South - 5 min drive - 2.9 km

Getting around

  • Bourgas (BOJ) - 24 min drive
  • Burgas Station - 37 min drive

Restaurants

  • ‪Las Palmas - ‬4 min walk
  • ‪Beach Bar Mexo - ‬6 min walk
  • ‪XO Beach Bar - ‬4 min walk
  • ‪Valhalla - ‬6 min walk
  • ‪McDonald's - ‬4 min walk

About this property

AluaSoul Sunny Beach- All Inclusive- Adults Only - Hyatt Inclusive Collection

  • AluaSoul Sunny Beach - All Inclusive – Adults Only is a great choice for your beach stay in Sunny Beach. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can indulge in massages, facials and body treatments. Dining choices include 4 restaurants, and the 2 bars/lounges are great places to grab a cold drink. Other features include a poolside bar, a fitness centre and a terrace.

All-inclusive details

    • All buffet and à la carte meals, snacks and select beverages included
    • Basic alcoholic drinks included
    • In-room minibar (all beverages included)

At a glance

CHECK-IN
15:00
CHECK-OUT
11:00

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 16
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • This property enforces a strict dress code for dinner in the restaurants.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • Uncovered on-site self-parking (EUR 16 per day)

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar

What to do

  • On the beach

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Mosquito nets
  • Fitness centre
  • 2 outdoor pools
  • Spa services

Accessibility

  • Lift
  • Lift door width (centimetres): 85
  • Wheelchair-accessible path to lift
  • Front entrance ramp

Room amenities

Home comfort

  • Air conditioning and heating
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials and body treatments.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.38 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 50 per pet, per night

Parking

  • Uncovered self-parking costs EUR 16 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

RIU Helios Hotel All Inclusive Sunny Beach
RIU Helios Hotel All Inclusive
RIU Helios All Inclusive Sunny Beach
All-inclusive property RIU Helios Hotel - All Inclusive
RIU Helios Hotel - All Inclusive Sunny Beach
RIU Helios All Inclusive
Riu Helios All Inclusive Sunny

Frequently asked questions

Is there a pool at AluaSoul Sunny Beach - All Inclusive – Adults Only ?

Yes, there are 2 outdoor pools.

Are pets allowed at AluaSoul Sunny Beach - All Inclusive – Adults Only ?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of EUR 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at AluaSoul Sunny Beach - All Inclusive – Adults Only ?

Yes. Self-parking costs EUR 16 per day.

What are the check-in and check-out times at AluaSoul Sunny Beach - All Inclusive – Adults Only ?

You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at AluaSoul Sunny Beach - All Inclusive – Adults Only and nearby?

AluaSoul Sunny Beach - All Inclusive – Adults Only has 2 outdoor pools, 2 bars and a fitness centre, as well as spa services and a garden.

Are there restaurants at or near AluaSoul Sunny Beach - All Inclusive – Adults Only ?

Yes, there are 4 on-site restaurants.

What's the area around AluaSoul Sunny Beach - All Inclusive – Adults Only like?

AluaSoul Sunny Beach - All Inclusive – Adults Only is a short 2-minute walk from Sunny Beach and 3 minutes' walk from Luna Park.

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Reviews

AluaSoul Sunny Beach- All Inclusive- Adults Only - Hyatt Inclusive Collection Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered good food, a generous salad bar, and a variety of options, including specialty restaurants with Bulgarian and Asian cuisine. (6 reviews)
  • The property has a great location on the beach front. (3 reviews)
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From real guest reviews summarized by AI.
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Reviews

Verified review

10/10 Exceptional

incredible stay. real all inclusive including food almost 24 hours a day. includes food, drinks, cocktails... the staff was amazing. they went out of their way to make our stay amazing. we arrived late at night and there was dinner waiting for us in a private room.
Verified review

10/10 Exceptional

Very modern and clean.
Verified review

6/10 Good

This is a great location if you want to party and let loose. Also conveniently located to the beach and walking distance to shops. However, we were looking for a much quieter and laid back location. I would still recommend this location to those that are looking for a bit of that nightlife.
Verified review

8/10 Very good

The property was well-maintained, and the rooms were in good condition. Housekeeping services were reliable, with staff attending daily. The food at the main restaurant was satisfactory. In addition, the property features two specialty restaurants offering Bulgarian and Asian cuisine. These require advance reservations; however, when we attempted to book, no availability was offered until after our departure. It would be beneficial for guests to be informed of this requirement in advance, allowing reservations to be made prior to arrival. Beverages were readily available throughout the day, with a good variety on offer, although the quality of the coffee could be improved. The staff were attentive and helpful, and the main restaurant was well-managed, with team members efficiently maintaining cleanliness and order.
Verified review

10/10 Exceptional

Parfait Chambre propre, proche de la plage
Verified review

10/10 Exceptional

Meget fint og roligt hotel. Er på Midten af Sunny Beach. Tæt på fet hele, men kan næsten ikke høre festlarmen. Der er 2 pool, den ene hvor der er stille og den anden hvor der er musik. Maden var også god
Verified review

10/10 Exceptional

Excellent niveau de service, attention la plage ne comporte pas de transats a disposition. L experience globale est trés bonne.
Verified review

8/10 Very good

4 yıldız değil burası bence 2 yıldız eder
Verified review

10/10 Exceptional

OTAPARK UCRETLİ 16 EURO GUNLUK DİGER OLANAKLAR İYİYDİ
Verified review

10/10 Exceptional

Veldig fint hotell med service innstilt betjening. Flotte rom god mat kommer gjerne tilbake
Verified review

6/10 Good

War gut, kommen dennoch nicht wieder.

Nach Neueröffnung ist das Hotel natürlich super sauber und alles ist top. Vielleicht wären wir auch nicht die richtigen Sonnenstrand Besucher, wer dennoch ein bisschen Ruhe haben möchte, sollte definitiv ein Pool View oder Sea View buchen. Wir haben ein Standard-Zimmer gebucht, dieses geht zur Straße raus und ich unfassbar laut. Nach kurzem Gespräch mit der Rezeption und Managerin konnten wir unser Zimmer umbuchen. Außerhalb der Peak-Season war es jetzt noch nicht überlaufen, die Anlage ist dennoch sehr klein und es könnte überfüllt wirken. Dass es für jedes Getränk Plastikbecher gibt finde ich schwierig, allgemein sind die Getränke (alkoholisch) im All-Inclusive mittelmäßig. Alle Restaurants sind gut, die Salatbar ist immer üppig gefüllt. Wer Fleisch isst, bekommt (leider) nur eine abwechslungsreiche Auswahl, wenn man Schweinefleisch isst. Wer kreativ wird, kann sich aus einzelnen gekochten Zutaten neue Gerichte zusammenstellen. Am Strand keine Hoteleigenen Strandliegen, diese müssen extern gebucht werden, für 15€ am Tag aber erschwinglich. Alles in allem ist das Hotel in Ordnung, man ist sehr nah am Puls vom Sonnenstrand und kann dennoch ein wenig zur Ruhe kommen.
Verified review

10/10 Exceptional

Singurul minus care ii dau hotelului a fost apa rece din piscina . ( niste panouri solare pentru incalzirea apei ar fi bine venit ). In rest un hotel foarte bun. Curatenie , mancare foarte buna ( la orice ora gaseai ceva de mancat daca vreoiai ) , bauturi locale si nu numai , personal amabil ( la masa intradevar iti luau imediat farfuria din fata ce terminai de mancat , dar daca refuzai ti-l lasau ). Am vazut oameni care ieseau cu mancare din restaurant la piscina si nu li s-a atras atentia desi era un anunt afisat ca nu ai voie . Felicitari !
Verified review

8/10 Very good

Boa localização, serviço médio /baixo

Localização excelente, mesmo em frente à praia e no centro de Sunny Beach. Para um hotel de 4 estrelas, é muito antiquado. Halls e quartos alcatifados. Ao tomar banho, devido à ausência de cortina ou vidro no polivan, a casa de banho fica alargada. Camas grandes e confortáveis. Empregadas de limpeza e animadores muito simpáticos e prestáveis. Maior parte dos empregados do restaurante principal não sabem falar inglês e são antipáticos. Minutos antes da hora do fecho dos restaurantes, os empregados já estão a retirar os alimentos, mesmo com os clientes a servirem-se. Pouca variedade de peixe, aliás, apenas um prato de peixe por refeição. Pequeno almoço com pão e croissants acabados de fazer. Ao solicitar o favor de me imprimir em os bilhetes de avião (que todos os hoteis até agora o fizeram por cortesia) foi-me exigido o pagamento de 0.5 lev por cada folha.
Verified review

10/10 Exceptional

Tutto bello, ristorante super
Verified review

10/10 Exceptional

We enjoyed the animators(especially Kiril), the service at the bar and the quality, and variety of the buffet.
Verified review

10/10 Exceptional

Die Anlage ist super schön. Gepflegt und sehr ansprechend. Das Personal freundlich und immer hilfsbereit. Das Speisenangebot reichlich und abwechslungsreich. Animation nicht aufdringlich und wirklich sympathische Animateure. Das einzige minus, aber dafür kann das Hotel nichts, wäre die "Technobeschallung" der nahe gelegenen Strandbar, die ohne Unterbrechung von mittags bis abends anhält.
Verified review

10/10 Exceptional

Food good and room clean and tidy. Staff were friendly and it was handy for the bus station. Only complaint was staff cleared your table before you had finished at meal times and some days some foods were not available.
Verified review

6/10 Good

The only things I liked were that it gave me a roof over my head, the view was nice, and the breakfast was good. The things I didn’t like were the room I reserved wasn’t the room I got. The all inclusive was not so all inclusive (nothing in the mini fridge, no snack bar after 8:30, no waters in the rooms, very disgusting alcohol. I basically ate and drank out of the hotel the entire time. Completely a waste to stay at an all inclusive.
Verified review

8/10 Very good

Si quieres estar en la misma playa

El hotel está bien teniendo en cuenta la relación precio-calidad. Hay que tener que no está en una zona tranquila.
Verified review

10/10 Exceptional

Hotelliarvostelu

Kaikki sujui hienosti.
Verified review

10/10 Exceptional

Hyvä ruoka ja mukava henkilökunta.huoneet olivat valoisia ja tilavia varsinkin perhehuone..hyvä sijainti
Verified review

8/10 Very good

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional