Decent 3-star hotel claiming to be 4-star. Since I was expecting a 4-star experience, my review is more critical.
The good
+ Breakfast was the highlight of the stay. Would gladly come back one day to pay for just the breakfast.
+ Modern scandinavian design.
+ Check-in & check-out fast and easy through phone and their self-serve kiosks. No queueing.
The neutral
* Beware that rooms are extremely tiny.
* Our room didn’t have a mini fridge, which was unfortunate. I read that some rooms have one and some don’t, so beware that you may not get one.
* The sink in the toilet is so small that you can’t even wash your face without splashing water everywhere. The pictures clearly show the size of the sink, but didn’t realize how inconvenient it would be.
* Conditioner in the shower was a pleasant surprise, but it was 1% conditioner and 99% water. Rather not have the conditioner as an option at all to avoid the watery disappointment…
The bad
- We had a window facing other rooms’ windows. This was not clearly stated anywhere, which was disappointing. It was basically equal to no window at all in the room.
- We went to the spa early in the morning, only to realize that the hot tub outside was still closed and the steam sauna was off. This was not due to maintenance or such. If you are claiming that the spa opens at 8AM, I would expect the facilities to be ready for guests by that time.
- The HDMI-TV outlet didn’t work in the room.
- Air vents were extremely dusty in the room.