In the heart of Lyon City Centre, Hotel Carlton Lyon - MGallery Hotel Collection offers an elegant retreat with a hair salon, dry cleaning/laundry services, and a bar. Treat yourself to a rejuvenating massage or body treatment at the onsite spa while staying connected with in-room WiFi. Guests rave about the helpful staff and walkable location.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
Spa
Pet-friendly
Parking available
Free Wi-Fi
Connecting rooms available
Air-conditioning
Main amenities (12)
Daily housekeeping
Full-service spa
Breakfast available
Valet parking
Bar/lounge
24-hour room service
Babysitting
24-hour front desk
Front desk safe
Water dispenser
Laundry service
Self-serve laundry
Feel at home (6)
Babysitting (surcharge)
Rollaway/extra beds
Connecting/adjoining rooms available
Private bathroom
Television
Daily housekeeping
The current price is Rp3.690.605
Rp3.690.605
Rp4.176.679 total
includes taxes & fees
31 May - 1 Jun
Why we love this property
Food with local flavour
This hotel serves locally-sourced and organic food, with at least 80% from local suppliers. Guests can enjoy local cuisine for breakfast at the bar.
Spa bliss and more
The full-service spa offers daily treatments including massages, body scrubs, and facials. A steam room and Turkish bath complete this relaxation haven.
Cosy sleep experience
Wrapped in soft dressing gowns, guests can draw blackout drapes for perfect slumber. The minibar and 24-hour room service complete this luxury escape.
Saint-Etienne (EBU-Saint-Etienne - Loire Intl.) - 69 min drive
Lyon Saint Paul Station - 14 min walk
Lyon Perrache Station - 22 min walk
Lyon (XYD-Part-Dieu SNCF Train Station) - 25 min walk
Cordeliers Bourse Station - 4 min walk
Bellecour Station - 6 min walk
Liberte Tram Stop - 8 min walk
Restaurants
Starbucks - 3 min walk
Five Guys - 3 min walk
Le République - 3 min walk
Pret A Manger - 2 min walk
Frutti Bar - 2 min walk
About this property
Carlton Hotel Lyon - MGallery Collection
When you stay at Carlton Hotel Lyon - MGallery Collection, you'll be a short five-minute drive from Bellecour Square and Part Dieu Mall. Guests can visit the spa to be pampered with massages, facials or body scrubs. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: Cordeliers Bourse Station is 4 minutes and Bellecour Station is 6 minutes.
At a glance
DONE
Hotel size
80 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site valet parking (EUR 37 per night)
Electric vehicle charging point on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Local cuisine breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
24-hour room service
Water dispenser
Travelling with children
Babysitting (surcharge)
Working away
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Facilities
1 building/tower
Safe-deposit box at front desk
Full-service spa
At least 80% of food locally sourced
At least 80% organic food
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Local artist showcase
At least 10% of profits reinvested in community and sustainability
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Art Deco architecture
Accessibility
Lift
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Electric kettle
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout curtains
Soundproofed rooms
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Local cuisine breakfast is offered for an extra charge of approximately EUR 28 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 30.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Valet parking costs EUR 37 per night
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Also known as
Carlton Lyon MGallery Collection
Carlton MGallery Collection
Hotel Carlton Lyon MGallery Sofitel
Hôtel Carlton MGallery Collection
Hotel Carlton MGallery Sofitel
Carlton Lyon MGallery Sofitel
Carlton MGallery Sofitel
Hotel Carlton Lyon MGallery By Sofitel
Hotel Carlton Lyon - MGallery Hotel Collection Lyon
Hotel Carlton Lyon - MGallery Hotel Collection Hotel
Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon
Frequently asked questions
Does Carlton Hotel Lyon - MGallery Collection offer free cancellation for a full refund?
Yes, Carlton Hotel Lyon - MGallery Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Carlton Hotel Lyon - MGallery Collection?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Carlton Hotel Lyon - MGallery Collection?
Yes. Valet parking costs EUR 37 per night. Electric car charging is available.
What are the check-in and check-out times at Carlton Hotel Lyon - MGallery Collection?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.
Is there an on-site casino at Carlton Hotel Lyon - MGallery Collection?
No, this hotel doesn't have a casino, but Le Pharaon Casino (5-min drive) and Casino Le Lyon Vert (14-min drive) are both nearby.
What is there to do at Carlton Hotel Lyon - MGallery Collection and nearby?
Carlton Hotel Lyon - MGallery Collection has a spa and a Turkish bath.
What's the area around Carlton Hotel Lyon - MGallery Collection like?
Carlton Hotel Lyon - MGallery Collection is in Lyon City Centre, a short 4-minute walk from Cordeliers Bourse Station and 6 minutes' walk from Bellecour Square. Our travellers say that the local area is very walkable.
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Reviews
Carlton Hotel Lyon - MGallery Collection Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.6
Location
9.4
Staff & service
9.2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, and delicious with a wide range of options. (17 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Restaurant
Breakfast
Cities
Shopping
Old town
View
Bed
Reviews
Verified
10/10 Exceptional
17 Apr 2026
Check in staff was amazing. He was extremely helpful and courteous. He has made our stay even more enjoyable
Penney
Penney, 1-night trip
Verified
10/10 Exceptional
8 Jan 2026
Wonderful place in great location
Christopher
Christopher, 3-night trip
Verified
10/10 Exceptional
30 Dec 2025
I loved the staff they were all so nice. The hitel is beautiful and in a good location
Virginia
Virginia, 2-night trip
Verified
10/10 Exceptional
26 Dec 2025
The location was super and staff was exceptional . Strongly recommended
MARIA
MARIA, 4-night trip
Verified
10/10 Exceptional
12 May 2025
Beautiful hotel is a great location.
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
17 Dec 2025
We really enjoyed our three night stay here. The room was very clean and comfortable. The bed and linens were very nice and the room was very quiet. We slept well here. The location was perfect for us and we enjoyed walking to everything we wanted to do. Everyone at the front desk was very pleasant and helpful. Would definitely stay here again.
Charlene
Charlene, 3-night trip
Verified
8/10 Very good
14 Jan 2026
Very clean room, great location, friendly staff. My only comment is that the elevator didn’t work and there are a lot of stairs (we were on the third floor which was the equivalent of 12 sets of stairs), so if you like stairs - great, if you’d prefer less stairs, ask for a room on the 1st or 2nd floor, unless of course the elevator works.
The room is really nice and it’s quiet.
Francine
Francine, 4-night trip
Verified
10/10 Exceptional
14 Nov 2025
We enjoyed the central location, it was close to everything. The staff were professional and friendly. The room was comfortable and clean. We had a lovely view from our room. We would definitely stay here again.
Eleni
Eleni, 4-night trip
Verified
10/10 Exceptional
3 Jan 2026
We really enjoyed our stay at the Carlton MGallery. A great location, a lovely, well restored old building, and a room which had plenty of room, big comfy beds and a well appointed bathroom.
The provided tea, water, etc, was a nice bonus, and the staff were great throughout.
A special mention for the bar staff who, even on new year's eve and new year's day, we're welcoming, professional and did everything to ensure we and other guests had a great time.
Ana
Ana, 4-night trip
Verified
10/10 Exceptional
6 Jul 2025
Great location, wonderful staff and comfortable rooms. I recommend this hotel
Danny
Danny, 3-night trip
Verified
10/10 Exceptional
14 Sept 2025
The helpfulness of the folks at the front desk was great.
Thierry
Thierry, 1-night trip
Verified
10/10 Exceptional
26 Oct 2025
Charm and style!
The hotel has so much charm and style! The bedding was very comfortable and the amenities were top notch. We had a room on the 4th floor with a huge balcony that was lovely. The location was perfect for visiting the Vieux Lyon and so many other areas.
Marcelyn
Marcelyn, 2-night trip
Verified
10/10 Exceptional
26 May 2025
Lovely hotel, nice room and very helpful staff.
Would definitely recommend it.
Sandra
Sandra, 4-night trip
Verified
10/10 Exceptional
31 Mar 2025
Loved our short stay. Very nice hotel with friendly staff.
Andreea
Andreea, 1-night trip
Verified
10/10 Exceptional
8 Jul 2025
The hotel was perfect. We loved the location and the comfort of the room. The staff was excellent!
Great location and staff is very friendly. Breakfast is great as well. Highly recommend.
Brant
Brant, 3-night trip
Verified
10/10 Exceptional
27 Jul 2024
Great location and a really nice hotel with very helpful and friendly staff
David
David, 4-night trip
Verified
10/10 Exceptional
24 Oct 2025
Staff was wonderful. Spa excellent. Bed was to soft and woke u with back pain
Josselyne
Josselyne, 2-night trip
Verified
10/10 Exceptional
11 Jan 2025
The reception and staff were excellent
Rooms clean and comfortable. Enjoyed the stay thoroughly.
Lori
Lori, 2-night trip
Verified
10/10 Exceptional
19 Apr 2024
Nice hotel in great location
Eun
Eun, 2-night trip
Verified
6/10 Good
30 Jan 2026
This is a 3 star hotel, not 4 star. Building is beautiful and staff is friendly and nice, but decor is faded, common areas look run down and fixtures are cheap. Old hair dryers. No coffee machine in room, just cheap kettle.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
27 Aug 2024
Great location and staff
Raymond
Raymond, 2-night trip
Verified
8/10 Very good
1 Feb 2024
Nice hotel near all the ships, restaurants and old town.