Best Western Plus Hotel Carlton

Property class: 4
Lakefront hotel with bar/lounge, near Lake Annecy

Choose dates to view prices

Best Western Plus Hotel Carlton offers a great location, putting you within a short 10-minute walk of Lake Annecy. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and parasailing. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Self parking
  • Bar/lounge
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Reception hall

Feel at home (6)

  • Private bathroom
  • Television
  • Daily housekeeping
  • Espresso maker
  • Blackout curtains
  • Lift
The current price is Rp2.139.438
Rp2.457.977 total
includes taxes & fees
1 Nov - 2 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Room, 1 Double Bed, Non Smoking (Small Room)

A neatly made bed with white and teal bedding, a bedside table with a phone and a small cabinet, and a window with curtains.

Classic Room, 1 Double Bed, Non Smoking (Small Room)

9.2 out of 10
Wonderful
(7 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking

A hotel room with a large bed, a desk with a laptop, a chair, and a nightstand with a lamp.

Comfort Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(15 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 1 Queen Bed, Non Smoking, Balcony

A hotel room with a bed, a bedside table with a lamp, a view of mountains through a balcony, and a cityscape in the background.

Comfort Room, 1 Queen Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking, Balcony

A balcony with wicker furniture, a tray of breakfast items, and a view of buildings and mountains in the background.

Executive Room, 1 Queen Bed, Non Smoking, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Exclusive Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, two chairs, a desk, and a small table.

Exclusive Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

A modern bathroom with a shower, a sink, and a mirror.

Executive Room, 1 Queen Bed, Non Smoking (Larger Room)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking (Larger Room)

A modern bathroom with a sink, bidet, toilet, and shower.

Executive Room, 2 Single Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
1 Nov - 2 Nov
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About the area

Map
5 Rue Des Glieres, Annecy, Haute-Savoie, 74000

What's nearby

  • Notre-Dame-de-Liesse Church - 3 min walk - 0.3 km
  • Annecy Castle - 5 min walk - 0.4 km
  • Palais de l Ile - 5 min walk - 0.4 km
  • Jardins de I'Europe - 6 min walk - 0.6 km
  • Amours Bridge - 8 min walk - 0.7 km

Getting around

  • Geneva International Airport (GVA) - 34 min drive
  • Chambery (CMF-Chambery - Savoie) - 35 min drive
  • Annecy Station - 3 min walk
  • Pringy Station - 13 min drive
  • Albens Station - 18 min drive

Restaurants

  • ‪Chez Ingalls - ‬2 min walk
  • ‪Au Fût et à mesure - ‬2 min walk
  • ‪AU BUREAU - ‬2 min walk
  • ‪Dip Honest Food - ‬2 min walk
  • ‪Le Vénitien - ‬3 min walk

About this property

Best Western Plus Hotel Carlton

  • Best Western Plus Hotel Carlton offers a great location, putting you within a short 10-minute walk of Lake Annecy. Free WiFi is an added perk, and guests looking to stay active can experience the nearby hiking/biking trails, mountain biking and parasailing. Other highlights include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff.

At a glance

CHECK-IN
15:00
CHECK-OUT
11:00

Hotel size

    • 55 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 2 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • All guests, including children, are required to present a valid government-issued ID card or passport at check-in.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • No cots (infant beds)

Pets

    • Pets allowed (up to 20 kg per pet)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Secured covered on-site self-parking (EUR 24 per day)
    • On-site parking is limited
    • Height restrictions apply for on-site parking
    • Free off-site parking within 984 ft; booking required

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Bar/lounge
  • Snack bar/deli

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Ski area nearby
  • Waterskiing nearby
  • Snowboarding nearby

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1930
  • Safe-deposit box at front desk
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Recycling

Special features

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
  • Late checkout can be arranged for an extra charge of EUR 200.00

Children & extra beds

  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Parking

  • Covered self-parking costs EUR 24 per day
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 01 May.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Carlton Annecy
Best Western Plus Hotel Carlton Annecy
Best Western Plus Carlton Annecy
Best Western Hotel Carlton Annecy
Best Plus Carlton Annecy
Best Western Plus Hotel Carlton Hotel
Best Western Plus Hotel Carlton Annecy
Best Western Plus Hotel Carlton Hotel Annecy

Frequently asked questions

Are pets allowed at Best Western Plus Hotel Carlton?

Yes, pets are welcome, with a maximum weight of 20 kg per pet. There's a charge of EUR 12 per pet, per day. Food and water bowls are available.

Is parking offered on site at Best Western Plus Hotel Carlton?

Yes. Self-parking costs EUR 24 per day. Parking spaces may be limited.

What are the check-in and check-out times at Best Western Plus Hotel Carlton?

Check-in start time: 3 PM; check-in end time: 2 AM. Check-out time is 11:00 AM. Late check-out is available for a charge of EUR 200.00.

What is there to do at Best Western Plus Hotel Carlton and nearby?

Have fun with activities such as cycling, boat tours and hiking, and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming.

What's the area around Best Western Plus Hotel Carlton like?

Best Western Plus Hotel Carlton is in Annecy Old Town, a short 3-minute walk from Annecy Station and 6 minutes' walk from Lake Annecy.

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Reviews

Best Western Plus Hotel Carlton Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very good, good, or excellent with a generous spread. (19 reviews)
  • Secure underground parking was a convenient and bonus feature for guests. (7 reviews)
  • The hotel's restaurant offered great food and the staff provided a list of recommended local restaurants. (4 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Room
Old town
Train station
Spacious room
Restaurant
Elevator
Shopping
Parking

Reviews

Verified review

10/10 Exceptional

This hotel was correctly 4star. It was clean with good facilities in the room. Access to a safe car park. Friendly, helpful staff. Comfortable bed. Ideally placed.
Verified review

10/10 Exceptional

Wonderful stay

Beautiful hotel, wonderful location, great service, loiovely breakfast
Verified review

8/10 Very good

Friendly staff, good location
Verified review

10/10 Exceptional

Very comfortable stay beautiful room. Staff very accommodating.
Verified review

10/10 Exceptional

Wonderful place to stay when visiting Annecy. Well positioned and quiet.
Verified review

8/10 Very good

We stayed two nights in a queen room with balcony. The hotel is in a great location. Staff were polite and everything was clean. Our room was ok although it could do with some updating. The shower was very poor. Overall, I’d probably stay again for a very short stay and a reasonable price.
Verified review

10/10 Exceptional

We enjoyed our stay very much. Very friendly and updated hotel
Verified review

10/10 Exceptional

Hotel is well located with great restaurants in close proximity, parking made possible by the hotel.
Verified review

10/10 Exceptional

All staff lovely and very helpful. Really comfortable bed. Great room and location. Would definitely stay again.
Verified review

10/10 Exceptional

We stayed in Annecy for one day on the way from Geneva to Courchevel. The hotel is very conveniently located in front of the train station and a short walk from Old Town Annecy. The staff is kind and helpful. The rooms are clean and well maintained. Highly recommended!
Verified review

10/10 Exceptional

Great location, clean and updated
Verified review

10/10 Exceptional

Very confortable, always very clean, the location it is very nice and accesible to the town. And good breakfast
Verified review

10/10 Exceptional

Great Hotel Close to Train Station

I really liked my stay here. It was very close to the train station. Super clean and elegant.
Verified review

10/10 Exceptional

Staff are exceptional and welcoming
Verified review

10/10 Exceptional

Great location, room a touch small but adequate and the most comfortable bed of our entire 10 day trip. Underground secure parking a bonus. Good spread at breakfast.
Verified review

8/10 Very good

Best location for sightseeing and dining

Location is perfect, within steps from Old Town. Room interior is brand new but a bit small, especially the bathroom.
View from my balcony
Verified review

10/10 Exceptional

Staff is exceptionally kind especially Jose ❤️🙏
Verified review

10/10 Exceptional

Friendly service!
Verified review

10/10 Exceptional

Very good location , anything bigger than a Skoda Octavia will struggle in their very secure underground parking, very tight
Verified review

10/10 Exceptional

Fantastic location so close to the train station as well as restaurants and all the sights in Annecy. Very walkable and convenient. Nice property and clean, renovated rooms with excellent AC. I received a balcony as well which was not expected. Staff very friendly and helpful. Would definitely stay again!
Verified review

10/10 Exceptional

We parked at the multi storey across from the hotel which was really convenient. The hotel is in a great location for the town and lake. Very easy walking both day and evening. We arrived a bit early and the lovely lady at reception booked us in with a slight upgraded room. The room was lovely. Beautifully decorated and presented. We didn’t eat here but overall a great hotel. I would definitely recommend this hotel.
Verified review

6/10 Good

Hotel is ok for a short stay. Very small rooms but that was known. Good aircon and location. Shower has no door and water goes all over the bathroom (which is tiny). Also no conditioner or proper hair shampoo just a shampoo/shower gel combo.
Verified review

8/10 Very good

Everything was within easy walking distance. Cleaning staff was exceptional. Friendly and efficient. Pillows were too firm. Too big. And there was no ability to access A/C and it was too warm at night. The small room was heated too much by the in room refrigerator.
Verified review

10/10 Exceptional

Great service, convenient location, immaculate and updated. Great stay!
Verified review

10/10 Exceptional

Great hotel loved it old building newly refurbished