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FERGUS Puerto de la Cruz

4.0 star property
Puerto de la Cruz hotel with 2 outdoor pools and 2 bars/lounges

Choose dates to view prices

In the heart of Puerto de la Cruz, FERGUS Puerto de la Cruz offers a vibrant retreat. Enjoy a breakfast buffet, unwind by the poolside bar or on the sun-kissed terrace with stunning views. The helpful staff and delightful garden have left guests feeling refreshed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free breakfast
  • Parking available
  • Free Wi-Fi
  • Restaurant
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Free shopping centre shuttle
  • Children's pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business centre
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Living room
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Superior Double Room (1 adult)

Down duvets, minibar, in-room safe, desk

Superior Double Room (1 adult)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (3 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite (3 adults)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Water Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (2 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room (2 adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (1 adult)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (1 adult)

  • Ocean view
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (2 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (4 adults)

Down duvets, minibar, in-room safe, desk

Suite (4 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (3 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (3 adults)

  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite (2 adults + 2 children)

Down duvets, minibar, in-room safe, desk

Junior Suite (2 adults + 2 children)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (2 adults + 2 children)

Down duvets, minibar, in-room safe, desk

Suite (2 adults + 2 children)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (3 adults)

Down duvets, minibar, in-room safe, desk

Superior Double Room (3 adults)

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Superior Double Room (2 adults + 1 child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Sea View (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Superior Double Room, Sea View (2 adults + 1 child)

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adults)

Down duvets, minibar, in-room safe, desk

Standard Double Room (2 adults)

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (1 adult)

Down duvets, minibar, in-room safe, desk

Standard Double Room (1 adult)

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (2 adults + 1 child)

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (1 adult + 1 child)

Down duvets, minibar, in-room safe, desk

Standard Double Room (1 adult + 1 child)

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room (1 adult + 2 children)

Down duvets, minibar, in-room safe, desk

Standard Double Room (1 adult + 2 children)

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Mountain View (2 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Mountain View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Mountain View (3 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Mountain View (3 adults)

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Sea View (2 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Sea View (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Double Room, Sea View (3 adults)

Down duvets, minibar, in-room safe, desk

Premium Double Room, Sea View (3 adults)

  • Sea view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (2 adults)

Down duvets, minibar, in-room safe, desk

Junior Suite (2 adults)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite (2 adults + 1 child)

  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (3 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Junior Suite (3 adults + 1 child)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Sofa Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (2 adults)

Down duvets, minibar, in-room safe, desk

Suite (2 adults)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (2 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Suite (2 adults + 1 child)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (3 adults)

Down duvets, minibar, in-room safe, desk

Suite (3 adults)

  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (3 adults + 1 child)

Down duvets, minibar, in-room safe, desk

Suite (3 adults + 1 child)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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8.8 out of 10, Excellent, 201 reviews
The price is Rp1.892.670
Rp2.025.157 total
includes taxes & fees
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About the area

Map
Calz. Martiánez, 17, Tenerife - Santa Cruz de Tenerife, Puerto de la Cruz, Tenerife, 38400

What's nearby

  • Martianez Shopping Centre - 3 min walk - 0.3 km
  • La Paz Lookout - 3 min walk - 0.3 km
  • Botanical Gardens - 8 min walk - 0.8 km
  • Tenerife Beaches - 8 min walk - 0.8 km
  • Plaza del Charco - 14 min walk - 1.2 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 27 min drive
  • Tenerife (TFS-Tenerife South) - 68 min drive
  • Free shopping centre shuttle

Restaurants

  • ‪Bar El Camino - ‬3 min walk
  • ‪Cafeteria Mini Golf - ‬5 min walk
  • ‪Teide restaurante - ‬9 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Zicatela - ‬8 min walk

About this property

FERGUS Puerto de la Cruz

FERGUS Puerto de la Cruz is a great choice for a stay in Puerto de la Cruz. After a dip in one of 2 outdoor pools, guests can grab a bite to eat at Restaurante Principal, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar and a children's pool.

All-inclusive

All-inclusive room rates at FERGUS Puerto de la Cruz are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site live performances

At a glance

DONE

Hotel size

    • 300 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Off-site

    • Free shopping centre shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Pool table
  • Use of nearby fitness centre
  • Golfing nearby

Working away

  • Business centre
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1973
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • 2 outdoor pools
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Down duvet
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Bath only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Restaurante Principal – Overlooking the pool, this buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – This restaurant only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 October until 01 July.

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher on-site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Puerto Cruz

Hotel Puerto de la Cruz

Frequently asked questions

Does FERGUS Puerto de la Cruz offer free cancellation for a full refund?

Yes, FERGUS Puerto de la Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at FERGUS Puerto de la Cruz?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at FERGUS Puerto de la Cruz?

Sorry, pets aren't allowed.

Is parking offered on site at FERGUS Puerto de la Cruz?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at FERGUS Puerto de la Cruz?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

Is there an on-site casino at FERGUS Puerto de la Cruz?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (12-min walk) is nearby.

What is there to do at FERGUS Puerto de la Cruz and nearby?

FERGUS Puerto de la Cruz has 2 outdoor pools and 2 bars, as well as a garden.

Are there restaurants at or near FERGUS Puerto de la Cruz?

Yes, Restaurante Principal offers international cuisine and pool views.

Does FERGUS Puerto de la Cruz have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around FERGUS Puerto de la Cruz like?

FERGUS Puerto de la Cruz is a short 3-minute walk from Martianez Shopping Centre and 4 minutes' walk from La Paz Lookout.

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Reviews

FERGUS Puerto de la Cruz Reviews

8.4

Very good

8.6

Cleanliness

8.4

Amenities

8.8

Staff & service

8.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Was really pleasant. Staff were lovely
Carlito, 2-night trip
Verified

8/10 Very good

The hotel is nicely equipped. I got a free upgrade of room as I was celebrating my birthday on the trip, which was a nice gesture of them.
Cho Kwan, 5-night trip
Verified

10/10 Exceptional

Perfect location, nice staff. Modern rooms.
Mariusz, 1-night trip
Verified

10/10 Exceptional

The staff is great. I will recommend this hotel to my friends and family.
Loreta, 3-night trip
Verified

10/10 Exceptional

Nice for a family

It’s was nice surprise for my Birthday,I find a bottle Champagne in the room❤️ IAnd it’s was nice short stay in Puerto de la Cruz.
Viktoriia, 1-night trip
Verified

6/10 Good

Not a 4 *

In my opinion fergus has many issues to address My room 101 was old and tired yes it had been painted but that was all The outlook was awful ...facing big red pipes...steps..and never got the sun .....never sat on it once ! The room above the loading bay so noisey mornings . The bathroom had issues for me ...the height of the towel rail ....no hooks to hang towels on ...there was a dividing wall from the sink to the shower and could not get to the bath plug without standing in the bath . Toiletries could not be reached when in the bath as very very high up ....same as the shower . Positives a nice sleep comfy bed and pillows ....plus a mini fridge . Cleaners very good The pool on ground floor does not facilitate the capacity of the hotel ....pool size ....1 toilet and shower for each sex !!! Plus not enough sunbeds ....the usual running on a morning with a towel to secure a bed yet there are leaflets put on each bed saying only 40 minutes empty !! No one seemed to take notice of this what so ever!!!!! Out of 9 days i managed a bed three times and that was because i went late afternoon . The top pool was lovely for swimming but like climbing mount everest to get there . I counted only 12 beds plus a double canopy bed ....people were laid on the floor on their towels ! The drinks bar was not open ......so you had to walk up and down mount everest if you wanted a drink ! Positive a good swim pool ...quiet ...and personal space. The dining room was large and always a seat to
Lynne, 9-night trip
Verified

8/10 Very good

It is up a very steep hill which isn’t great but they do have a shuttle bus which runs every hour I think.
Cathal, 1-night trip
Verified

10/10 Exceptional

Everything was great.
yolanda, 4-night trip
Verified

10/10 Exceptional

Everything was great.
S, 3-night trip
Verified

10/10 Exceptional

all was perfect
Gilda, 1-night trip
Verified

2/10 Poor

There was a horrible smell, drinks were crap and so was the food
Hayley, 2-night trip
Verified

10/10 Exceptional

Great location
Agustin, 3-night trip
Verified

10/10 Exceptional

We had a great time at this property. It's location is ideal, only a 10-minute walk from the restaurants of Puerto de la Cruz.
Julie-Anne, 2-night trip
Verified

10/10 Exceptional

Clean and quiet

Clean and most importantly quiet, far away from the drunken louts of Los Cristianos, we even slept well over New Year. Decent breakfast and lots of restaurants within a 10 minute walk. Staff excellent, pricey over New Year but fair. Decent pool, lots of parking nearby. Hilly area but within the resort suitable for anyone.
Shaun, 4-night trip
Verified

8/10 Very good

One day in Puerto

Had a lovely one night stay at The Fergus. Have absolutely no complaints, but have had better breakfasts. Beautiful view from our balcony
Joyce, 1-night trip
Verified

8/10 Very good

My family and I really enjoyed our stay. Upon check-in, we were met with the friendliest staff who took a genuine interest in our stay and our comfort. The grounds are beautiful, with two pool areas that featured gorgeous landscaping and views of Teide. The location was ideal, an easy walk down hill (steep coming back up) to the ocean-side restaurants and bars, and a quick walk north to the stunning botanic garden. There were four of us, so we stayed in the suite with two balconies (one with a view of the ocean) and a separate bedroom area. The bathroom could use an update but it was all clean and functional. We had a car and used the hotel parking, which was convenient, though a tight squeeze. With an all-inclusive option (we didn't take, our stay was short), it's easy to see why guests stay a week or longer.
Jessica, 3-night trip
Verified

6/10 Good

Front desk was a little rude
Michael, 5-night trip
Verified

4/10 Fair

Generally, there's nothing to brag about. The worst part was the poor quality of all the soft drinks, including juices and coffee.
Vinthuja, 2-night trip
Verified

8/10 Very good

Ras
Cécile, 10-night trip
Verified

10/10 Exceptional

Très belle expérience dans cet hôtel. Tout était impeccable, l'accueil, la propreté,les piscines ....nous reviendrons sans hésiter
Céline, 1-night trip
Verified

8/10 Very good

Trivelig betjening og god mat
Ole Jørgen, 1-night trip
Verified

8/10 Very good

El personal ha sido muy correcto y en especial en la cafetería se destaca la amabilidad. La habitación muy grande y espaciosa. El buffet de la cena bastante mediocre aunque gracias al mojo picón ( que había todos los días y estaba buenísimo) se salvaban los platos.
Eva, 5-night trip
Verified

8/10 Very good

Zimmer war im 4.Stock, Meerblick. Sehr schöner Ausblick. Einrichtung, Bett alles ok. Im Badezimmer nur Badewanne. Personal am Empfang super; Restaurant Essen vielfältig und gut, aber: Kleines Glas Bier vom Zapfhahn. Dauert extrem lange und dann drei Euro. Zu teuer. Getränk kann nicht auf Zimmernummer gebucht werden, auch schlecht. Restaurant ähnlich einer Kantine: ungemütlich und zu laut.
Rudolf, 7-night trip
Verified

6/10 Good

Es muy complicado encontrar aparcamiento en los alrededores del Hotel.
Víctor, 5-night trip
Verified

10/10 Exceptional

Excelente servicio y amabilidad
Marta, 3-night trip