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Quay Hotel and Spa

4.0 star property
Art Deco hotel with spa, near Conwy Castle

Choose dates to view prices

Perched by the sea, Quay Hotel and Spa offers a tranquil retreat with a marina, terrace, and ocean views. Indulge in local cuisine at Marina Restaurant or unwind with treatments at the onsite spa. The helpful staff has left a lasting impression on previous guests.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Fitness centre
  • Sauna
  • Steam room
  • 24-hour room service
  • Meeting rooms
  • Terrace

For families (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
The current price is Rp3.569.225
Rp4.283.070 total
includes taxes & fees
18 Jun - 19 Jun

Why we love this property

Work and waves
Waterfront hotel blends business amenities with spa indulgence. Meeting rooms and in-room workstations complement massages, sauna, and 24-hour service.
Dining with a view
Savour local cuisine at the restaurant with al fresco and ocean-view options. Guests can also enjoy free full breakfast and unwind at the bar.

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Twin Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room (Suite)

Luxury Twin Room (Suite) | Living area | 32-inch flat-screen TV with digital channels, TV

Luxury Twin Room (Suite)

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Double Room (Penthouse)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Luxury Double Room (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

9.4 out of 10
Exceptional
(55 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

  • River view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, in-room safe, desk

Executive Room, 1 Double Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Egyptian cotton sheets, premium bedding, in-room safe, desk

Classic Double Room

8.8 out of 10
Excellent
(10 reviews)
  • 8 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 12 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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9.0 out of 10, Wonderful, 1,007 reviews
The price is Rp2.192.974
Rp2.631.569 total
includes taxes & fees
28 Jun - 29 Jun
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About the area

Map
Deganwy Quay, Conwy, Wales, LL31 9DJ

What's nearby

  • Llandudno West Shore Beach - 20 min walk - 1.7 km
  • Llandudno Junction Leisure Centre - 6 min drive - 2.4 km
  • Cineworld Llandudno - 6 min drive - 2.4 km
  • Llandudno North Shore Beach - 14 min drive - 7.1 km
  • Llandudno Pier - 16 min drive - 7.4 km

Getting around

  • Liverpool (LPL-John Lennon) - 72 min drive
  • Conwy Station - 5 min drive
  • Deganwy Station - 7 min walk
  • Llandudno Junction Station - 26 min walk

Restaurants

  • ‪Archway Fish and Chips - ‬5 min drive
  • ‪The Erskine Arms - ‬5 min drive
  • ‪Cafe Illy - ‬5 min drive
  • ‪Conwy Pantry - ‬5 min drive
  • ‪The Castle Hotel - ‬5 min drive

About this property

Quay Hotel and Spa

  • Quay Hotel and Spa features a marina and puts you a short five-minute drive from Conwy Castle. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or hydrotherapy, and local cuisine is served at Marina Restaurant, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and overall property condition get great marks from fellow travellers.

At a glance

DONE

Hotel size

    • 77 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11 AM
    • Contactless check-out
DONE

Special check-in instructions

    • Guests will receive key retrieval information
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast on weekday mornings 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children's menu

What to do

  • Beach nearby
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Waterskiing nearby
  • Zip-lining nearby
  • Snowboarding nearby

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 5 buildings/towers
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Marina
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Wheelchair-accessible

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Premium bedding

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The on-site spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Dining

Marina Restaurant – Overlooking the ocean, this restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.
The Terrace Bar – Overlooking the ocean, this bar specialises in local cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Fees & policies

Optional extras

  • Late checkout can be arranged for an extra charge of GBP 20.00

Children & extra beds

  • Rollaway beds are available for GBP 25.0 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

National rating

This property has received its official star rating from Visit Wales.

Also known as

Quay Conwy
Quay Hotel Spa
Quay Hotel Conwy
Quay Hotel and Spa Hotel
Quay Hotel and Spa Conwy
Quay Hotel and Spa Hotel Conwy

Frequently asked questions

Does Quay Hotel and Spa offer free cancellation for a full refund?

Yes, Quay Hotel and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quay Hotel and Spa?

Yes, there's an indoor pool.

Are pets allowed at Quay Hotel and Spa?

Sorry, pets aren't allowed.

Is parking offered on site at Quay Hotel and Spa?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Quay Hotel and Spa?

Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of GBP 20.00. Contactless social distancing and check-out are available.

What is there to do at Quay Hotel and Spa and nearby?

Have fun with activities such as cycling, hiking and kayaking, and practise your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Quay Hotel and Spa also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Quay Hotel and Spa?

Yes, Marina Restaurant offers al fresco dining, local cuisine and ocean views.

What's the area around Quay Hotel and Spa like?

Quay Hotel and Spa is located on the waterfront, a short 7-minute walk from Deganwy Station and 18 minutes' walk from Llandudno West Shore Beach. Travellers love the hotel's prime location.

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Reviews

Quay Hotel and Spa Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very nice, great, good quality, and fantastic with many options available. (79 reviews)
  • The spa was a lovely and relaxing spot with expertly constructed amenities and a great selection of facilities. (60 reviews)
  • The pool area was very pleasant, clean, and well-maintained, with some guests enjoying it pre and post 9am or 5:15pm. (23 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
View
Breakfast
Food
Restaurant
Bar
Spa
Bed

Reviews

Verified

10/10 Exceptional

Overall experience was just excellent - staff, facilities, food could not fault our entire weekend.
Sharon, 2-night trip
Verified

8/10 Very good

Nice hotel. Expensive restaurant and not a lot in the area. But has lovely clean rooms, a great spa and pool, and pleasant helpful staff 4.5/5
James, 1-night trip
Verified

10/10 Exceptional

great for a walk, visit the castle(s), explore the area. Rooms nice, great views.
view from room 249
view from room 249
F A, 3-night trip
Verified

10/10 Exceptional

Great stay during our travels, food was good and breakfast Comfortable and clean. Nice spa
Mark, 1-night trip
Verified

10/10 Exceptional

Amazing stay! Staff were fabulous all round. Nothing was to much trouble. Loved the facilities and great restaurant and bar. Excellent people in the restaurant with a shoutout to Chris and Antonio. Lovely people that went the extra mile.
Linda, 2-night trip
Verified

10/10 Exceptional

I love this place, amazing hotel and I always feel relaxed when I stay.
Matthew De, 1-night trip
Verified

10/10 Exceptional

Staff were amazing Clean beautiful place and the spa is top class
Samantha, 2-night trip
Verified

8/10 Very good

Accomodation, food and staff all excellent. only moan is only 2 disabled parking bays but we managed.
Colin, 2-night trip
Verified

10/10 Exceptional

Although nearly 20 years old this hotel is still excellent and the staff couldn't be more helpful. Our room was excellent with only a couple of issues-toilet paper needs to be better, toilet seat needs to be self closing but overall very good. Bottom of interior door very scruffy. Breakfast was good but no fresh fruit available, I need a banana and an apple every day. The reception and public areas are very tasteful and of course the patio and views were magnificent! I would definitely visit again.
Roger, 6-night trip
Verified

10/10 Exceptional

Room was spotlessly clean, all staff exceptionally helpful and food was delicious. As we were only there for one night we didn’t get chance to go into the spa but we hope to next time 😁
Karen, 1-night trip
Verified

8/10 Very good

We enjoyed our recent stay. Large room good view of the bay, walkable to Conwy and Llandudno along the coast. Staff very friendly, good breakfast. Only downside is limited access to the spa which then makes it busy out of hours and not enough room to sit down and relax but overall would recommend
Julie, 3-night trip
Verified

10/10 Exceptional

All the staff were very friendly and helpful.
Peter, 2-night trip
Verified

10/10 Exceptional

Staff were really friendly. Enjoyed the spa. Room was large clean and comfortable. Food in the bar was okay as was breakfast.
adam, 2-night trip
Verified

10/10 Exceptional

We loved the gym and spa
Christine, 2-night trip
Verified

10/10 Exceptional

The whole hotel is spotless and the spa is fabulous Breakfast was great
Caroline, 1-night trip
Verified

10/10 Exceptional

Very clean and comfortable rooms and friendly staff
Julia, 1-night trip
Verified

10/10 Exceptional

Great stay. Lovely staff, breakfast was nice. Spa was good
Diane, 1-night trip
Verified

8/10 Very good

Fabulous room overlooking the river, spotless clean and bed comfortable good nights sleep.
Anthony, 2-night trip
Verified

10/10 Exceptional

Great room with estuary view
Kerrie, 2-night trip
Verified

10/10 Exceptional

Beautiful hotel and spa, very friendly attentive and helpful staff. The food was out of this world! Highly recommended.
David, 2-night trip
Verified

10/10 Exceptional

Lovely hotel in a stunning location. Staff extremely helpful and nice. Would definitely go again and recommend to anyone visiting north west wales.
Richard, 1-night trip
Verified

10/10 Exceptional

A sanctuary from the cold winter days when we were there. Food facilities and staff all excellent. 👍
Steven, 2-night trip
Verified

10/10 Exceptional

Lovely room overlooking the inner courtyard, clean and very comfortable. Unfortunately we didn't have enough time to use the spa facilities on this trip but we will be back.
Adrian, 1-night trip
Verified

10/10 Exceptional

I can’t fault it really! It was all great, the only slight thing was my mattress was a little sunken in but this automatically got flipped without me mentioning it and then all was good again. I would appreciate a fan in the rooms if air con is not installed this could be an issue in the summer at the hottest days. Luckily we took a small pocket sized fan with us. Everything else was great, room and shower great, food great, staff friendly.
Barnali, 4-night trip
Verified

10/10 Exceptional

Lovely location, pleasant walk to Conwy. Food was really nice, nice atmosphere in the bar area. Overall enjoyable stay.
Lisa, 2-night trip