In the heart of Amsterdam, Hotel Neutraal offers a convenient base to explore. With satellite channels on 20-inch TVs and daily housekeeping, you can relax after a day of discovering Royal Palace and the city’s vibrant culture.
Amsterdam (ZYA-Amsterdam Central Station) - 3 min walk
Rokin Station - 11 min walk
Amsterdam Central Metro Station - 4 min walk
Nieuwezijds Kolk Stop - 5 min walk
Dam Stop - 7 min walk
Restaurants
A/Café - 2 min walk
Pancakes Amsterdam Centraal - 2 min walk
McDonald's - 1 min walk
Vic's Bar - 2 min walk
McDonald's - 2 min walk
About this property
Hotel Neutraal
When you stay at Hotel Neutraal, you'll be within a 15-minute walk of Dam Square and The 9 Streets. Also, Passenger Terminal Amsterdam and Heineken Experience are within a short drive. The property is only a short walk to public transportation: Amsterdam Central Metro Station is 4 minutes and Nieuwezijds Kolk Stop is 5 minutes.
At a glance
DONE
Hotel size
34 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 17
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 17
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Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
LOCAL_PARKING
Parking
On-site parking includes off-street options
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Shared microwave
Shared fridge
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Bike rentals nearby
Services
24-hour front desk
Luggage storage
Facilities
Safe-deposit box at front desk
Television in common areas
Room amenities
Be entertained
20-inch TV
Satellite TV channels
Home comfort
Heating
Freshen up
Shared bathroom (in-room sink)
Hairdryer (on request)
Towels
Stay connected
Phone
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
An effective city/local tax rate of 12.50 per cent will be charged
Policies
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the first night's rate for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Hotel Neutraal
Hotel Neutraal Amsterdam
Neutraal
Neutraal Amsterdam
Neutraal Hotel Amsterdam
Hotel Neutraal Hotel
Hotel Neutraal Amsterdam
Hotel Neutraal Hotel Amsterdam
Frequently asked questions
Does Hotel Neutraal offer free cancellation for a full refund?
Yes, Hotel Neutraal does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Neutraal?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Neutraal?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Hotel Neutraal?
No, this hotel doesn't have a casino, but Holland Casino (7-min drive) is nearby.
What is there to do at Hotel Neutraal and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming.
What's the area around Hotel Neutraal like?
Hotel Neutraal is in Amsterdam City Centre, a short 4-minute walk from Amsterdam Central Metro Station and 8 minutes' walk from Dam Square.
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Reviews
Reviews
5.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
5.4
Cleanliness
8.8
Location
5.6
Staff & service
4.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
8 Aug 2019
Great place would recommend
Great view to watch the world from, breakfast was included and was cereal, meat cheese bread tea coffee etc, all youciulc need on the doorstep you would struggle to find s better location at such a great price
Soo
Soo, 1-night trip
Verified
2/10 Poor
2 Jul 2019
The shared bathroom lacked a toilet seat, and the bathroom down the hall was out of order. Guests are forced to walk through a disgusting trash storage area to access rooms. The TV got one channel, an Arabic broadcast.
SAD!
Verified traveller
1-night trip
Verified
4/10 Fair
15 Apr 2019
la chambre pour 2 très petite , lit petit, il n'y avait qu'une chaise , de toute façon impossible d'en mettre deux autrement on ne pouvait plus bouger, glace au-dessus du lavabo sale, au niveau de la fenêtre il y avait une petite plate forme à l'extérieur remplie de mégots de cigarette.moquette usagée dans le salon, personnel peu accueillant à part 2 personnes, petit déjeuner peu varié, salle de bain ok mais le WC très petit une personne de grande corpulence ne rentrait pas.
il n'y avait de bien que la proximité de la gare Central
MARTINE
MARTINE, 4-night trip
Verified
2/10 Poor
7 Apr 2019
Amsterdam super et hôtel nul
Amterdam est très dépaysant et très agréable.
L'hôtel est déplorable surtout pour 105€ la nuitée (chambre n° 35).
Le personnel est ni accueillant et ni poli.
On s'est retrouvé dans une chambre sans aucun confort (précisé en tout petit en fin de description que les toilette et douche sont sur le palier).
Lit double de 1,20m seulement.
Pas de fenêtre seul vasistas opaque non ouvrant et sale.
Pas de meuble de rangement car pièce trop petite (~2,60m*2,30m).
Ca va qu'on avait des valises cabine sinon je ne vois pas où on les aurait gardé ouvertes (faute de rangement on laisse les vêtements à l'intérieur).
Salle peu accueillante pour le petit déjeuner, et même pas un petit bouquet sur les tables: dommage au pays des tulipes, .
Buffet pas attrayant du tout, très peu de choix et seulement du pain de mie
Heureusement que la ville a beaucoup d'attrait ce qui rend le voyage très agréable malgré l'hébergement déplorable
Jocelyne
Jocelyne, 4-night trip
Verified
2/10 Poor
23 Feb 2019
Unsafe hotel, items went missing from my room, staff are unhelpful and very very rude, I wouldn’t recommend this hotel to anyone
Verified traveller
3-night trip
Verified
8/10 Very good
30 Oct 2018
Ideal Location
Fantastic location, adequate breakfast and friendly staff. However, the room was very small for a double and although clean was very old and tired. Renovations were taking place in the corridors so there was a lot of building materials just left around.
John
John, 2-night trip
Verified
6/10 Good
13 Oct 2018
Great location, better than hostel but expensive.
Great location very close to central station on main busy tourist street. small upstairs hotel above macca's. stairs to room difficult to navigate with bag but not uncommon in Amsterdam. renovations taking place a bit messy with that -but didnt effect us. 1 small shower and 1 small toilet to share with many rooms on our floor-sometimes awkward. bed not so great, nearly always tending to fall out of bed as very soft edge. Basic breakfast-just ok. check in good. have to leave key at reception when going out.
Terry
Terry, 2-night trip
Verified
10/10 Exceptional
3 Oct 2018
Everything goog. The power went out and front desk did not know because they still had power
Brad
Brad, 2-night trip
Verified
2/10 Poor
3 Oct 2018
The woman at the front desk was so rude. I asked if I could leave my bag until check in time and she said yes and to just leave it on a table in the public dining area. She wouldn’t put it behind the desk. I might as well have left it outside the front door with a sign that said “take me” on it. She said if I don’t like it then I could “go somewhere else”. An “I’m sorry but that’s the only place I have” would have been a little nicer customer service. Anything that closely resembled a smile might have helped too. She was just cold and nasty. The room was fine for someone who doesn’t actually need to sleep. I could hear everything outside of the room. The floors were loud so whenever anyone walked by the room it woke me up. Doors were slamming closed all night long. If the woman at check in was in any way nice, I would have been able to look past everything else.
Bizzy
Bizzy, 1-night trip
Verified
8/10 Very good
6 Aug 2018
À la hauteur de nos attentes, bien placé et propre
Très bon séjour dans une chambre avec un confort minimum mais tout à fait à la hauteur de nos attentes, idéalement placé.
Verified traveller
2-night trip
Verified
2/10 Poor
5 Jul 2018
hotel for doing it hard
Small room with no A/C - toilet & bathroom comunial
Verified traveller
2-night trip
Verified
6/10 Good
17 Apr 2018
ok for en enkelt nat.
Ikke et sted for længere ophold, men for en enkelt overnatning kan det gå og til prisen er det vel ok.
Verified traveller
Verified
8/10 Very good
6 Apr 2018
A Positive for Hotel Neutraal
Overall it was a pleasant stay. The reception area seems a little old, but overall it is clean. The room I was very nice and comfortable for the price. The shared bathroom was also clean and not a problem for a single guy.
The best part about the place is its central location. Very close (walking distance) to the train station and tram lines. It's also pretty close to everything you can need during your stay in Amsterdam.
Bheka
Verified
4/10 Fair
9 Mar 2018
Vraiment dans un état lamentable le manque de peinture et les mit sont en papier
No phone in the room to call the reception ,No weake up call system,No TV Remort Control in the Room ,No Drinking Glass in the room,No Glasses on the sink to put your tooth paste & tooth brush ,No Soaps , No Hand & Dusch gel, No slipers in the Room,Very old dirty Floor carpet in the Room and in the eintire hotel ,walls are painted very simple without any anti Bactria,No cloth Wardrobe,No table napkins ,same Breakfast every day,very simple one Star Not 3 Stars Hotel....!!
Hotel is in the city center so that very convenient to go everywhere in Amsterdam. Home make breakfast is great for traveller. If we could get someone help us to lift up and down our luggages on those stairs when we check-in/check-out then we would be very happy.
lynn
lynn, 2-night trip
Verified
6/10 Good
7 Nov 2017
Zum Schlafen reicht's...
Das Hotel liegt genial zwischen Hbh. und Dam. Vom Frühstücksraum hat man einen klasse Ausblick auf die Gracht und die dahinter liegende Fassade...
Das Zimmer hatte ein 140cm breites Bett und gefühlte 50cm Platz drum rum. Der Fernseher war nicht zu benutzen, da keine Fernbedienung zu finden war und auch manuell nix zu machen schien...
Der Zuzieharm der Tür war auch defekt.
Der Weg zum Zimmer war lang und steil, denn wir mussten 3 enge Treppen und schier endlose Flure hinauf...
Das Frühstück war.... nennen wir es einfach. Marmelade, Honig, Butter, Müsli, Cornflakes, Wurst, Käse, Gurken- und Tomatenscheiben, Toastbrot, Saft und ein kleiner Kaffee, das tut's schon... (Alle paar Sekunden erschallte eine Spielautomaten-Melodie :-D )
Aber ein Schritt aus der Haustür und man war mitten in der City, dementsprechend hat uns das schon gereicht für die 3 Nächte :-)
Verified traveller
3-night trip
Verified
2/10 Poor
6 Nov 2017
Awful
Hotel was falling apart. it was filthy and full of random people. we had to lock the door just to go to the toilet. I don't feel threatened easily but this hotel was like something from a horror movie. The coffee in the Moring was ok, but didn't eat anything because the cat was all over the tables and reception. Faulty towers has nothing on this hotel.
Becca
Becca, 1-night trip
Verified
4/10 Fair
3 Nov 2017
교통의 편리성과 관광지 접근성만 따진다면~~~
저렴한 호텔을 예약하였다 하지만 상상 이하의 열악한 시설에 놀랐습니다. 내부 공간이 너무 비좁고 제대로 관리되고 있지 않는 시설들이 조금은 당황스러웠습니다. 우리나라와 비교하는게 좀 뭐하지만요~~. 다만, 교통과 관광을 위한 연결성 및 접근성은 최고였다고 생각합니다.
The hotel is very run down. But was clean and in an excellent location. Checking in staff weren't the friendliest but the staff in the morning were lovely. Next time, I will probably save money and stay in a hostel instead.
Daniel
Daniel, 1-night trip
Verified
6/10 Good
20 Sept 2017
Neutral
No lift, so expect to climb stairs Place has seen its better days it's more like a single room hostel
edgar
edgar, 1-night trip
Verified
8/10 Very good
14 Sept 2017
Hotel w świetnej lokalizacji, hałas z ulicy wcale nie dokuczał tak bardzo. Recepcja 24h jest dużym udogodnieniem. Pokój mały, ale na kilka dni można się przyzwyczaić. Śniadania są ogromnym plusem. Jedynym minusem była łazienka, nie tyle WC co prysznic, gdzie woda stała w brodziku po kostki.