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Hotel Casa de la Palma Travel

2.5 star property
Experience Puebla’s vibrant heart while enjoying modern comforts like in-room WiFi and 24-hour front desk services.

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Photo gallery for Hotel Casa de la Palma Travel

Terrace/patio
View from room
Exterior
Living area | 42-inch flat-screen TV with cable channels, TV
Superior Quadruple Room | Down duvets, individually decorated, individually furnished
In Puebla Historic Center, Hotel Casa de la Palma Travel offers a warm welcome with a charming terrace and convenient business center. Connect to in-room WiFi, store your luggage safely, and enjoy the helpful multilingual staff. Guests praise the hotel's great location.

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Daily housekeeping
  • Breakfast available
  • Business centre
  • Terrace
  • 24-hour front desk
  • Conference space
  • Meeting room
  • Multilingual staff
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Living room
  • Premium TV channels
  • Terrace

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Double Room

Superior Double Room | Down duvets, individually decorated, individually furnished

Superior Double Room

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Down duvets, individually decorated, individually furnished

Superior Quadruple Room

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Private bathroom
Rainfall showerhead
Free bottled water
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

Family Room | Down duvets, individually decorated, individually furnished

Family Room

Highlights

Balcony
Individually furnished
Individually decorated
Flat-screen TV
Down duvet
Private bathroom
Rainfall showerhead
Free bottled water
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the area

Map
3 Oriente 213 Col. Centro Historico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 3 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 9 min walk
  • Centro Expositor - 8 min drive
  • Angelopolis Commercial Center - 8 min drive

Getting around

  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 26 min walk

Restaurants

  • ‪Puebla la Churreria - ‬3 min walk
  • ‪The Italian Coffee Company - ‬3 min walk
  • ‪Vittorio's - ‬3 min walk
  • ‪La Casa del Mendrugo - ‬2 min walk
  • ‪Café & Tocino - ‬4 min walk

About this property

Hotel Casa de la Palma Travel

Hotel Casa de la Palma Travel offers a great location, putting you within a short 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This Colonial hotel is also within a short drive of Cuauhtemoc Stadium and Angelopolis Commercial Center.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 17 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 13 kg per pet)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • No alcohol served on site

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 8:00 AM–10:30 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Wildlife viewing nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (43 square feet)

Services

  • 24-hour front desk
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1582
  • Terrace
  • Colonial architecture

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Sleep well

  • Down duvet
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer (on request)
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Access via exterior corridors

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 120 per person
  • Late checkout can be arranged for an extra charge of MXN 500

Children & extra beds

  • Cots/infant beds are available for MXN 300.0 per day
  • Rollaway beds are available for MXN 300.0 per day

Pets

  • Pets are allowed for an extra charge of MXN 300 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Casa Palma Travel
Casa Palma Travel Puebla
Hotel Casa Palma Travel
Hotel Casa Palma Travel Puebla
Casa De La Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel
Hotel Casa de la Palma Travel Puebla
Hotel Casa de la Palma Travel Hotel Puebla

Frequently asked questions

Does Hotel Casa de la Palma Travel offer free cancellation for a full refund?

Yes, Hotel Casa de la Palma Travel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Casa de la Palma Travel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 13 kg per pet. There's a charge of MXN 300 per pet, per night.

Is parking offered on site at Hotel Casa de la Palma Travel?

Sorry, there's no on-site parking at Hotel Casa de la Palma Travel.

What are the check-in and check-out times at Hotel Casa de la Palma Travel?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Late check-out is available for a charge of MXN 500.

What is there to do at Hotel Casa de la Palma Travel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes game viewing.

Does Hotel Casa de la Palma Travel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel Casa de la Palma Travel like?

Hotel Casa de la Palma Travel is in Puebla Historic Center, a short 3-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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Hotel Casa de la Palma Travel Reviews

Reviews

5.6

7.4/10

Cleanliness

6.8/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

This review was submitted before 2018 and has not been verified.

2/10 Poor

This review was submitted before 2018 and has not been verified.

4/10 Fair

Mal
Parece cuarto de los Munsters, viejo y sucio, el personal amable pero no lo recomiendo
This review was submitted before 2018 and has not been verified.

8/10 Very good

Nice hotel historical decoure needs more aminites.
Very good, could have used drinking glass and a heater in case of cold spell.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel bueno, pero Expedia muestra fotos de otro.
Conforme con el hotel, pero no con Expedia: muestra fotos del hotel boutique y no del que vende. Cuidado, no confíen en Expedia!!!
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Definitely a "Yes".
I loved this hotel! Great location, clean, and the staff was very nice. Negatives: Not enough light in the room and no elevator. On the other hand, the staff was always available to help with luggage and it's an old building that was renovated with modern bathrooms, etc. and so the positives outweigh the negatives easily. From this hotel, we were able to walk everywhere we wanted to go in Puebla.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

Sehr schönes Hotel in der Altstadt
Auf unserer mexiko Rundreise haben wir für eine Nacht in puebla halt gemacht und in diesem wunderschönen Hotel übernachtet. Ganz hervorragend renovierte und liebevoll eingerichtete Zimmer in einem alten kolonialhaus. Sehr großes Zimmer mit Balkon in den Innenhof. Einziger Wermutstropfen: in der casa de la Palma Travel gibt es kein frühstück (nur in der deutlich teureren casa de la Palma direkt nebenan). Ist aber kein Problem, da am zentralen Platz, 2 min entfernt, einige Cafés vorhanden sind.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Buen hotel
Es un buen hotel, solo que no tiene asesor, así que si eres una persona que no puede subir escaleras, es mejor buscar otra opción, ¿lo padre?, pues nos toco escuchar niños corriendo, y cosas extrañas, y pues resulto que no había niños hospedados en el hotel... si te gustan las aventuras, este esta padre.
This review was submitted before 2018 and has not been verified.

2/10 Poor

Muy obscuro y frio
Nada confortable, además de que la tarifa que pagamos está muy alta, en el hotel estaba una lona enorme en donde se ofrecía la noche a la mitad de precio que pagamos, Además no quisieron darnos factura dijeron que Ustedes nos la darían. El hotel no cuenta con ningún tipo de servicio para hacer confortable la estancia
This review was submitted before 2018 and has not been verified.

4/10 Fair

Hotel rustico agradable
Rustico interesante buena ubicación , la limpieza en camas me decepciono ya que al descansar vi insectos parecidos a una hormiga en las sábanas, y estas no muy limpias, algo desagradable a la hora del descanso, El encargado del turno nos cambió de habitación sin problema pero tenia regreso de olores del drenaje en el baño algo que corregi con dos toallas, el precio rebasa por mucho a lo que proporciona el hotel
This review was submitted before 2018 and has not been verified.

4/10 Fair

es una verguenza que cobren el doble por internet, y llegue uno a su hotel, y se encuentre frente a una manta colgada de 650 pesos por cama queen siza, como si fuera otel de paso...también el tema del estacionamiento es un muy serio problema... y a los empleados del hotel no les interesa ayudar ó apoyar al respecto.... hay una mafia manejando el estacionamiento de a lado y cuidador de los lugares de la calle....ñ
This review was submitted before 2018 and has not been verified.

2/10 Poor

No respetan las reservaciones
Ni siquiera me respetaron la reservacion la empleada recepcionista se comunico solo para pedir el pago de la habitacion cuando yo elegi pago al llegar y como No le parecio me cancelo. No es un hotel fiable ni de confianza