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Tokyu Stay Shinjuku

Property class: 3
Hotel convenient to Shinjuku Isetan, aimed at LGBTQ+ guests

Choose dates to view prices

Located in the heart of Shinjuku, Tokyu Stay Shinjuku offers a convenient retreat with dry cleaning services and a restaurant. Savor buffet breakfast, unwind with free newspapers, and enjoy multilingual staff assistance whenever you need it. Guests rave about the helpful staff and proximity to shopping.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry facilities
  • 24/7 front desk
  • Non-smoking

Main amenities (11)

  • Housekeeping (on request)
  • Restaurants
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Reception hall

Feel at home (6)

  • Children stay free
  • Microwave
  • Television
  • Washer/dryer
  • Lift
  • Mini fridge

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Twin, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin, Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Superior Queen, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Family, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Signature Family, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Superior Queen for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Superior Queen for Single Use, Non Smoking

  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe King for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe King for Single Use, Non Smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Twin for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin for Single Use, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Signature Family for Single Use, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Signature Family for Single Use, Non Smoking

  • 47 sq m
  • 1 bedroom
  • Sleeps 1
  • 4 Large Single Beds

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Exterior
Hotel Gracery Shinjuku
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9.0 out of 10, Wonderful, 4,898 reviews
The price is Rp1.600.850
Rp1.937.028 total
5 May - 6 May
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About the area

Map
3-7-1 Shinjuku, Tokyo, Tokyo-to, 160-0022

What's nearby

  • Isetan Department Store Shinjuku - 1 min walk - 0.2 km
  • Shinjuku Isetan - 3 min walk - 0.3 km
  • Shinjuku Gyoen National Garden - 6 min walk - 0.6 km
  • Samurai Museum - 6 min walk - 0.6 km
  • Omoide Yokocho - 7 min walk - 0.7 km

Getting around

  • Tokyo (HND-Haneda) - 51 min drive
  • Tokyo (NRT-Narita Intl.) - 84 min drive
  • Shinjuku Station - 7 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Yoyogi Station - 14 min walk
  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku-gyoemmae Station - 5 min walk
  • Shinsen-Shinjuku Station - 9 min walk

Restaurants

  • ‪桂花ラーメン 新宿末広店 - ‬1 min walk
  • ‪371 bar - ‬1 min walk
  • ‪count zero - ‬1 min walk
  • ‪ミートキッチン log 50 - ‬1 min walk
  • ‪大衆酒場 神田屋 - ‬1 min walk

About this property

Tokyu Stay Shinjuku

Tokyu Stay Shinjuku offers a great location, putting you within a short 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Also, Tokyo Imperial Palace and Meiji Jingu Shrine are a short five-minute drive away. Fellow travellers love the helpful staff and location. Public transportation is only a short walk: Shinjuku-sanchome Station is steps away and Shinjuku-gyoemmae Station is 5 minutes.

At a glance

DONE

Hotel size

    • 179 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
    • Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to LGBTQ guests

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Reception hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Mini fridge
  • Microwave

More

  • Housekeeping on request (surcharge)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 2200 per person
  • Housekeeping is offered for an extra charge

Renovations and closures

This property is closed from 9 March 2026 to 27 September 2026 (dates subject to change).

Policies

This property caters to LGBTQ+ guests.
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Hotel
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Is Tokyu Stay Shinjuku currently open?

This property is closed from 9 March 2026 to 27 September 2026 (dates subject to change).

Does Tokyu Stay Shinjuku offer free cancellation for a full refund?

Yes, Tokyu Stay Shinjuku does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Tokyu Stay Shinjuku?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Tokyu Stay Shinjuku?

Sorry, there's no on-site parking at Tokyu Stay Shinjuku.

What are the check-in and check-out times at Tokyu Stay Shinjuku?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM. Check-out time is 11:00 AM.

What is there to do at Tokyu Stay Shinjuku and nearby?

Recommended spots to visit include Shinjuku Isetan (3-min walk) and Omoide Yokocho (8-min walk), along with Meiji Jingu Shrine (1.4 mi) and Tokyo Imperial Palace (2.4 mi).

Are there restaurants at or near Tokyu Stay Shinjuku?

Yes, there's an on-site restaurant.

What's the area around Tokyu Stay Shinjuku like?

Tokyu Stay Shinjuku is a short 2-minute walk from Shinjuku-sanchome Station and 8 minutes' walk from Shinjuku Gyoen National Garden. The local area is considered walkable, as well as being good for public transport.

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Reviews

Tokyu Stay Shinjuku Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Amenities

9.4

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The property is located in a vibrant area with numerous dining options, including restaurants, shopping, and convenience stores nearby. (27 reviews)
  • Breakfast was a highlight with a great variety of Western and Japanese options. (19 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Location
Service staff
Restaurant
Subway
Bed
Breakfast
Shopping
Washing machine
Amenities

Reviews

Verified

10/10 Exceptional

Staff was very friendly, spacious rooms. Perfect location close to everything.
Angelo, 1-night trip
Verified

10/10 Exceptional

Great location. Enjoyed my stay
Mao, 1-night trip
Verified

10/10 Exceptional

So much fun at so good place
Jong Wan, 5-night trip
Verified

10/10 Exceptional

Excellent service, good location👌
Duc thang, 3-night trip
Verified

8/10 Very good

Clean room and very helpful staff
Terrence, 8-night trip
Verified

10/10 Exceptional

Clean hotel with very helpful staff. Location of hotel was excellent; close to transportation and dining options.
Hannah, 6-night trip
Verified

10/10 Exceptional

amazing room and service
Alessandra, 3-night trip
Verified

8/10 Very good

The reception staff were very helpful.
Meredith, 5-night trip
Verified

10/10 Exceptional

Great location Quiet Friendly staff Clean
USHMA GUNVANTBHAI, 2-night trip
Verified

8/10 Very good

Great location, friendly service.
Mindy, 5-night trip
Verified

10/10 Exceptional

Staff are very helpful. Service are excellent!
Gary, 1-night trip
Verified

10/10 Exceptional

Everything was great, location, staff, luggage shipping. Would 100% stay again if planning to stay in Shinjuku.
Chandler, 4-night trip
Verified

10/10 Exceptional

Nice room. Helpful staff.
Francis, 3-night trip
Verified

10/10 Exceptional

Staff was always friendly and helpful , if I come back I will definitely be staying here again !!!!
Close distance to hotel maybe 10-15 min walk shinjuku Gyoen national garden , like 3$ to get in
At the bar/restaurant right out side the hotel, they have great food
By Tokyo metropolitan government office
Movie theater like 5-10 mins away
ziad, 7-night trip
Verified

10/10 Exceptional

Staff were nice and helpful. The location camt be beat. So easy to walk to shops and the big station. We stayed extra nights here. Would stay again. Also having laundry in the room was a big plus.
Jason, 1-night trip
Verified

10/10 Exceptional

Room is spacious for a solo traveler. Very convenient & close to subway station.
Melissa, 2-night trip
Verified

10/10 Exceptional

Super clean and location is amazing! Staff are super helpful and amazingly kind.
Anabelle, 4-night trip
Verified

10/10 Exceptional

Really lovely stay, the staff were incredible and friendly. The area has loads to do from food to entertainment. Will stay again next time in in Shinjuku 😁
Jonathan, 4-night trip
Verified

10/10 Exceptional

Staff was very helpful. Perfect spot to explore Shinjuku and metro entrance is nearly at front door of hotel.
Douglas, 4-night trip
Verified

8/10 Very good

What attracted to me to Tokyu Stay was their in room washer / dryer combo.
Allen, 7-night trip
Verified

10/10 Exceptional

Great location for heaps of restaurants and close to train station. Staff were very helpful and rooms were clean and good amenties.
Janine, 1-night trip
Verified

10/10 Exceptional

In the center of Shinjuku. Convenient to everything ( food, shopping, transportation). Quiet, clean rooms, pleasant staff. Great stay.
Linda, 4-night trip
Verified

8/10 Very good

Great location and washing machine in room.
Allan, 3-night trip
Verified

10/10 Exceptional

Nice stay
Vicky, 2-night trip
Verified

8/10 Very good

Good affordable place to stay in Shinjuku
Syed Murtaza, 7-night trip