InterContinental Phu Quoc Long Beach Resort by IHG

Choose dates to view prices

Located in Long Beach, InterContinental Phu Quoc Long Beach Resort offers a tranquil escape with golfing on site and a private beach. Soak up the sun at the beach bar or indulge in rejuvenating spa treatments like Thai massage at HARNN Heritage Spa.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 5 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free area shuttle
  • 24-hour fitness centre
  • Free use of bicycles
  • Beach umbrellas
  • Beach sunloungers
  • Beach towels

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
The current price is Rp3.318.624
Rp3.763.319 total
includes taxes & fees
8 Jul - 9 Jul

Why we love this property

Beach bliss awaits
This hotel sits on a private white sand beach. Beach towels, umbrellas, and loungers create the perfect setup for yoga or volleyball.
Work and beach bliss
Tackle business in the 24-hour centre, then retreat to the private beach. After meetings, indulge in spa treatments or sip cocktails at the beach bar.
A culinary paradise
Get beachfront and poolside dining at 4 restaurants offering Italian cuisine. A cafe, 2 bars, and free buffet breakfast complete the culinary journey.

Room options

Available filters for rooms
Showing 24 of 24 rooms

Classic Room, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed, Balcony, Ocean View

9.4 out of 10
Exceptional
(10 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 133 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Balcony, Ocean View

8.8 out of 10
Excellent
(3 reviews)
  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Classic Room, 2 Single Beds, Balcony, Ocean View

10.0 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 132 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

Room, 1 Bedroom, Club lounge access, Ocean View

  • Ocean view
  • 94 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Villa, 4 Bedrooms, Club lounge access, Oceanfront

  • Ocean view
  • 494 sq m
  • 4 bedrooms
  • Sleeps 9
  • 2 Single Beds, 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

Room, 2 Bedrooms (Residence)

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 105 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

Room, 1 Bedroom (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Classic Room, Club lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Bedroom, Ocean View (Residence)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 153 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Queen Bed
  • Free Wi-Fi

Room, 2 Bedrooms (Residence)

  • Resort view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

Junior Room, 1 King Bed

  • Resort view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Classic Room, 1 King Bed

  • Resort view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Junior Studio Suite, 2 Single Beds, Balcony, Ocean View

  • Ocean view
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Junior Studio Suite, 2 Single Beds

  • Resort view
  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Room, 3 Bedrooms, Ocean View (Residence)

  • Ocean view
  • 162 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Queen Bed and 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms, Club lounge access, Ocean View (Bridge)

  • Ocean view
  • 305 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 King Bed
  • Free Wi-Fi

Room, 2 Bedrooms (Residence)

  • Resort view
  • 91 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

Villa, 3 Bedrooms, Club lounge access (Private Pool)

  • 1 bedroom
  • Sleeps 7
  • 3 Single Beds
  • Free Wi-Fi

Similar properties

Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!

About the area

Map
Phu Quoc Marina, Bai Truong, Duong To, Phu Quoc, An Giang, 90000

What's nearby

  • Waterfront Beach Square - 5 min walk - 0.5 km
  • Sonasea Beach - 4 min drive - 1.6 km
  • Sonasea Phu Quoc Night Market - 6 min drive - 2.3 km
  • Sao Beach - 24 min drive - 12.1 km
  • Phu Quoc Night Market - 29 min drive - 14.4 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 13 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • ‪Sailing Club - ‬10 min walk
  • ‪Mad Cow Wine & Grill - ‬13 min walk
  • ‪Hải Sản Tươi Sống - ‬14 min drive
  • ‪Sanset Sanato Beach Club - ‬10 min drive
  • ‪Ricordo Pizza Pasta Wine Dine - ‬6 min drive

About this property

InterContinental Phu Quoc Long Beach Resort by IHG

  • InterContinental Phu Quoc Long Beach Resort by IHG offers a private beach where you can enjoy the shade from a beach umbrella or relax on a sunlounger. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps and facials. Sea Shack, one of 5 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a 24-hour fitness centre. Fellow travellers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 459 rooms
    • Arranged over 19 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Free on-site valet parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Free area shuttle within 15 kilometres
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 5 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Children's pool
  • Water slide
  • Free local shuttle
  • Playground
  • Babysitting (surcharge)
  • Children's games
  • Toys
  • Bed rails

What to do

  • On a private beach
  • Fitness classes
  • Yoga classes
  • Golfing
  • Pool table
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bike hire
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 5 buildings/towers
  • Built in 2018
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Television in common areas
  • 24-hour fitness centre
  • 3 outdoor pools
  • Arcade/games room
  • Bicycle parking
  • Full-service spa
  • Massage/treatment rooms
  • Water slide
  • Locally sourced food is prioritised
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Uses some LED lighting
  • Waste recycling policy
  • Banquet hall
  • Reception hall
  • Firepit
  • Outdoor furniture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairwells
  • Front entrance ramp
  • Doorbell and phone notifications
  • Well-lit path to entrance
  • Step-free path to entrance
  • Hardwood flooring in room

Room amenities

Be entertained

  • 46-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down duvet
  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated
  • Separate sitting area

Freshen up

  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini fridge
  • Free bottled water
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Uses some LED lighting
  • Recycling
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

HARNN Heritage Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body wraps. The spa is open daily.

Dining

Sea Shack – This beachfront seafood restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
Pearl Lounge – This poolside restaurant specialises in local and international cuisine and serves brunch, lunch and light fare. Open daily.
LAVA – This beach fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Ink 360 – This rooftop bar overlooks the ocean. Happy hour is offered. Open daily.
Sora & Umi – Overlooking the ocean and pool, this restaurant specialises in Asian cuisine and serves breakfast, brunch, lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 1080000 per vehicle (return. Maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 1803060 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
Guests can rest easy knowing that there's a smoke detector, a security system, a first aid kit and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

InterContinental Phu Quoc Long Beach
InterContinental Phu Quoc Lon
InterContinental Phu Quoc Long Beach Resort
InterContinental Phu Quoc Long Beach Resort by IHG Hotel
InterContinental Phu Quoc Long Beach Resort an IHG Hotel
InterContinental Phu Quoc Long Beach Resort by IHG Phu Quoc

Frequently asked questions

Does InterContinental Phu Quoc Long Beach Resort by IHG offer free cancellation for a full refund?

Yes, InterContinental Phu Quoc Long Beach Resort by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 7:00 AM to 7:00 PM.

Are pets allowed at InterContinental Phu Quoc Long Beach Resort by IHG?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, an airport shuttle is available. The charge is VND 1080000 per vehicle return.

What are the check-in and check-out times at InterContinental Phu Quoc Long Beach Resort by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at InterContinental Phu Quoc Long Beach Resort by IHG and nearby?

Have fun during the warmer months with activities such as cycling. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. InterContinental Phu Quoc Long Beach Resort by IHG also has a private beach, a water slide and a 24-hour fitness centre, as well as spa services, an arcade and a picnic area.

Are there restaurants at or near InterContinental Phu Quoc Long Beach Resort by IHG?

Yes, there are 5 on-site restaurants, featuring al fresco dining, international cuisine and garden views.

Does InterContinental Phu Quoc Long Beach Resort by IHG have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

Does InterContinental Phu Quoc Long Beach Resort by IHG have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around InterContinental Phu Quoc Long Beach Resort by IHG like?

InterContinental Phu Quoc Long Beach Resort by IHG is located on the waterfront in Long Beach, a short 8-minute walk from Waterfront Beach Square.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

InterContinental Phu Quoc Long Beach Resort by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

6.8

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool area was a highlight, with many guests enjoying the kids' pool, water slides, and welcoming atmosphere. (17 reviews)
  • Breakfast was consistently described as delicious, great, excellent, and satisfying with a wide variety of options. (13 reviews)
  • The private beach was very impressive and enjoyable, with a serene atmosphere and perfect maintenance. (7 reviews)
AI Sparkle Icon
From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
View
Breakfast
Restaurant
Recreation
Food
Trip
Beach
Family friendly

Reviews

Verified

10/10 Exceptional

This hotel is located in a nice area.
Fumio, 5-night trip
Verified

10/10 Exceptional

Beautiful hotel and the staff in the Club Lounge were amazing
ian, 5-night trip
Verified

10/10 Exceptional

This hotel is clean and nice. The staff are very friendly and helpful.
Fumio, 1-night trip
Verified

10/10 Exceptional

A great place to stay if you want a resort style holiday. There isn’t anything around the hotel but you can easily get a Grab into the town. Lovely staff and a great selection at breakfast
Damini, 5-night trip
Verified

10/10 Exceptional

Incredible hotel! Very spacious rooms, amazing view and helpful staff.
Jessica, 3-night trip
Verified

8/10 Very good

the room and other facilities are great! however, the procedure of checkin and checkout seems to be improved. all the time we saw the people queued up there. And, breakfast time we had to wait for more than 20 mins. so uneasy to many of us.
Chi Ho, 4-night trip
Verified

10/10 Exceptional

Beautiful place for VACATION, very good breakfast
Thang, 4-night trip
Verified

10/10 Exceptional

Freindly staff, great nature atmosphere, very good for families and so much more highly recommend.
Raymond, 6-night trip
Verified

10/10 Exceptional

I was fully satisfied throughout my stay thanks to well-managed facilities and smooth service provided by staff. Especially, i would like to express my gratitude to Ms. Didi. She was so kind and friendly, which touched my family a lot. We hope to have another chance to visit here for unforgettable memories. Thank you.
Joohee, 3-night trip
Verified

10/10 Exceptional

Wonderful hotel

Absolutely excellent stay in a wonderful Hotel with great Gardens to walk around and a lovely beach to walk along, everybody was very friendly and helpful
Donald, 4-night trip
Verified

10/10 Exceptional

Location right on the water, with great views from the balcony, was beautifuk and peaceful. Enjoyed the hyge breakfast buffet every morning and the on-site activities. Very comfy bed.
Truan, 5-night trip
Verified

10/10 Exceptional

Stylish stay with great amenities but Slight wait

The place was clean and luxurious. The room was in great condition, and the staff were friendly and professional. I really liked the food at the restaurant, the pool, and the lounge for departing guests. The only downside was that it felt a bit crowded, so when I made requests at the lobby, the response was a little slow, which was a bit inconvenient.
BYEONG MO, 3-night trip
Verified

10/10 Exceptional

Staying at this hotel for one night was a great choice. The service was excellent, and the facilities were in good condition. Throughout my stay, I felt very welcomed.
Heeyeon, 1-night trip
Verified

10/10 Exceptional

Great place for family vacation w baby

Great resort with nice programs and pools for babies & kids. Kind staffs, clean rooms, good amenities, beautiful resort + close to airport. Lava restaurant and spa was fully booked, so I recommend booking in advance. Other than that, all you can ask for a family getaway. Would definitely recommend the resort for family vacation :)
2-night trip
Verified

10/10 Exceptional

Helpful, friendly, and professional staffs.
Nghia, 6-night trip
Verified

10/10 Exceptional

Love my room with the oceanview and balcony 💕
Elaine M, 2-night trip
Verified

8/10 Very good

Clean and comfy room with stunning sea view. The staffs are really nice and helpful. But the hygiene of the restaurants should be improved.
TSZ HIN, 5-night trip
Verified

4/10 Fair

Please refer my comments!

I would highly recommend to learn the service from JW Marriott PHU QUoc and Intercon Danang, we are a little disappointed for the services in general, the staffs may need to provide more training to meet customers expectations. Rather than that, the private beach is very impressive and can enjoy at there.
Ming, 1-night trip
Verified

4/10 Fair

Would have hope for more

Location and proximity to airport is amazing. Staff does strive and can sense they try to put in effort though there is much areas such as a) language skills - being more conversant in English b) more attentiveness and thoughtfulness in service. A for effort but poor execution c) food quality can be improved for a IHG property. We ended up having all of our meals (aside from breakfast) in the sister property next door d) service during breakfast which is rush hour was manic and often we have to follow up for our beverage orders. Perhaps consider adding more staffing to cope with the guest capacity
5-night trip
Verified

8/10 Very good

Outdated 4* resort in Phu Quoc

The building area (lobby, pool area, …) is outdated. Our room with garden view is clean, spacious but outdated. No chair service at the beach. The restaurant for breakfast is very busy and noisy with Korean guests. The food at breakfast is only 2* and is not fresh, not comparable with other 5* resort. Coffee is terrible! In overall we rate the outdated Intercontinental resort in Phu Quoc as 4*- or 3*+, but does not by far deserve 5*. The staff (front desk, room service) is very helpful though.
Chi Thanh, 2-night trip
Verified

10/10 Exceptional

I had a wonderful dinner at LAVA for my birthday, the team upon knowing it was a special celebration were extremely attentive and caring. In particular, I would like to thank the Assistant Manager Le Cat Thuong for taking special care of us during our dinner, she took the time to explain all the dishes in detail and shared about the restaurant and hotel's history. Was a truly magical evening and a special thanks to the team for making it an incredible evening. We had the tomahawk and it was cooked to perfection. Thanks to Le Cat Thuong and the team again, wonderful attentive service, would definitely recommend this restaurant to other people and would definitely come back. Next, many appreciated to Mr. Canh Huynh, Sora & Umi Assistant Manager and Miss Maris, the services crew during the breakfast buffet time. They showed their enthusiasm and actively introduced the nearby tourist attractions. Very Impressive.
CHIN BIU, 7-night trip
Verified

8/10 Very good

A disappointing 6 nights family trip

Came here for a family trip for 6 nights with an open mind despite all the reviews. But soon I understand why those visitors felt that way... The five star hotel could have provided more, it felt as though the staff ate lack of training, service was not top notch. Breakfast time is unacceptable, service was super slow and one time we had to wait for an hour for a high chair and self service ourselves with water. The kids enjoy the kids club and the kiddie pool. But that's just kids being kids, to me the hotel lack of ambience, it doesn't feel luxurious. Beach should be combed, water was polluted and there are a lot of rubbish. We were lucky enough to be offered club lounge access after spoken to resort manager about our experience. Club lounge was great, food was great compared to the rest of the hotel, we appreciate their quick reaction and it did make us feel a lot better. But overall, we came looking forward to a luxurious tropical holiday, but left a bit disappointed.
Lam, 6-night trip
Verified

10/10 Exceptional

Outstanding resort — highly recommend
Ryan, 4-night trip
Verified

10/10 Exceptional

Top notch hotel. The breakfast has a lot of varieties and is excellent. The site and the beach is wonderful and the staff is incredible, so nice and kind. We loved our stay here.
Dominic, 3-night trip
Verified

10/10 Exceptional

The whole resort was absolutely amazing. It’s incredible there I highly recommend staying at the intercontinental resort in Phu Quoc zero disappointment. It was an epic trip.
Christian, 4-night trip