Protur Naisa Palma Hotel

Property class: 4
Beaux Arts hotel with full-service spa, connected to the convention centre, near Cathedral of Santa Maria of Palma

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Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Cathedral of Santa Maria of Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Airport transfer
  • Free Wi-Fi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Self parking
  • Pool bar

Feel at home (6)

  • Connecting/adjoining rooms available
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is Rp2.639.087
Rp2.936.257 total
includes taxes & fees
2 Nov - 3 Nov

Why we love this property

Work and play paradise
This hotel sits in the city centre on the boardwalk, offering meeting rooms and desk spaces. After work, guests can enjoy the spa, sauna, and poolside bar.
Culinary haven at hand
This hotel boasts a restaurant, cafe, and bar for culinary adventurers. Morning fuel arrives with a full breakfast to kickstart the day.

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room

Room

Double or Twin Room

8.8 out of 10
Excellent
(56 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room (1 Adult + 1 Child)

Room

Double or Twin Room (1 Adult + 1 Child)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Single Use

Room

Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

Room

  • Sleeps 1

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Map
Carrer de Simó Ballester 6, Palma de Mallorca, Illes Balears, 07011

What's nearby

  • La Rambla - 6 min walk - 0.6 km
  • Paseo Maritimo - 9 min walk - 0.8 km
  • Plaza Mayor de Palma - 12 min walk - 1.1 km
  • Plaza Espana - 12 min walk - 1.1 km
  • Cathedral of Santa Maria of Palma - 12 min walk - 1.1 km

Getting around

  • Palma de Mallorca (PMI) - 19 min drive
  • Marratxi Poligon Station - 10 min drive
  • Marratxi Station - 11 min drive
  • Palma de Mallorca Son Fuster Station - 13 min drive
  • Intermodal Station - 16 min walk
  • Jacint Verdaguer Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Jaime 3 Food & Drinks - ‬4 min walk
  • ‪Nino’s Kebab - ‬3 min walk
  • ‪GINBO - ‬4 min walk
  • ‪Menut Cafe - ‬4 min walk
  • ‪Block House - ‬4 min walk

About this property

Protur Naisa Palma Hotel

  • Protur Naisa Palma Hotel features a rooftop terrace and puts you within a 15-minute walk of Cathedral of Santa Maria of Palma. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with massages, body wraps or facials. Other highlights include an indoor pool, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and overall property condition.

At a glance

Hotel size

    • 99 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • On-site self-parking (EUR 18 per night)
    • On-site parking is limited

Transfers

    • Airport shuttle (available 24 hours)*

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference centre (2153 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers

Facilities

  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Picnic area
  • Library
  • Health club
  • An outdoor pool
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Beaux Arts architecture

Accessibility

  • Lift
  • Wheelchair-accessible
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • Smart television

Home comfort

  • Air conditioning and heating
  • Bathrobes and slippers

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property is certified by this third-party sustainability certification scheme: Ecostars. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 14 for adults and EUR 14 for children
  • Airport shuttle service is offered for an extra charge

Parking

  • Self-parking costs EUR 18 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Palma de Mallorca
Protur Naisa Palma
Protur Naisa Palma Palma Mall
Protur Naisa Palma Hotel Hotel
Protur Naisa Palma Hotel Palma de Mallorca
Protur Naisa Palma Hotel Hotel Palma de Mallorca

Frequently asked questions

Does Protur Naisa Palma Hotel offer free cancellation for a full refund?

Yes, Protur Naisa Palma Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Protur Naisa Palma Hotel?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Protur Naisa Palma Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Protur Naisa Palma Hotel?

Yes. Self-parking costs EUR 18 per night. Parking spaces may be limited.

Is an airport shuttle service offered by Protur Naisa Palma Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Protur Naisa Palma Hotel?

You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an on-site casino at Protur Naisa Palma Hotel?

No, this hotel doesn't have a casino, but Mallorca Casino (5-min drive) is nearby.

What is there to do at Protur Naisa Palma Hotel and nearby?

Protur Naisa Palma Hotel has a spa and an outdoor pool, as well as a steam room and a picnic area.

Are there restaurants at or near Protur Naisa Palma Hotel?

Yes, there's an on-site restaurant.

What's the area around Protur Naisa Palma Hotel like?

Protur Naisa Palma Hotel is located on the boardwalk in El Camp d'en Serralta, a short 15-minute walk from Cathedral of Santa Maria of Palma and 6 minutes' walk from La Rambla.

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Reviews

Protur Naisa Palma Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.0

Location

9.4

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with a great selection of hot and cold options, including smoked salmon and sweet treats. (53 reviews)
  • The rooftop pool was a highlight, offering a wonderful oasis to relax with great views of the city. (35 reviews)
  • The hotel's breakfast was excellent with a great variety of food and local specialties. (14 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Location
Breakfast
Room
Bar
Lobby
Restaurant
Rooftop pool
Family friendly
View

Reviews

Verified review

8/10 Very good

Great hotel with a good central location. The facilities were excellent.
Verified review

10/10 Exceptional

Great breakfast selection, very helpful staff, pristine, spacious and well maintained rooms and nicely centrally located for walking around Palma or taking the bus. Totally recommend
Verified review

10/10 Exceptional

Great location. Great facilities. Lovely hotel. Breakfast was very good.
Verified review

10/10 Exceptional

Excellent hotel with a great location and superb breakfast.
Verified review

10/10 Exceptional

Clean modern hotel in a great location a short walk from the centre. Friendly staff (thanks especially to Oscar), good buffet and quiet rooms. Can’t really fault it at all, lovely stay.
Verified review

10/10 Exceptional

Nice pool, good food
Verified review

10/10 Exceptional

Rooms were clean, staff very friendly, centrally located, we walked everywhere. Would stay here agin.
Verified review

10/10 Exceptional

Beautiful hotel with spotless rooms, friendly service and delicious food.
Verified review

10/10 Exceptional

Fabulous stay, very clean, spacious hotel and room, nice pool facilities, great breakfast. Central location, airport bus stop close by. Would definitely stay again and recommend.
Verified review

10/10 Exceptional

Great service, good location, cool roof top pool!
Verified review

10/10 Exceptional

Clean room and wonderful service with amazing tips to go around the area. Great breakfast
Verified review

10/10 Exceptional

Superb hotel, breakfast good, staff lovely. Will definitely stay again
Verified review

10/10 Exceptional

Great central location
Verified review

10/10 Exceptional

Everything was great, one of the nicest hotel experiences I had and we felt like home very quickly. Very pleasant staff! We will come back
Verified review

10/10 Exceptional

Top Hotel in Palma

Great hotel, fantastic breakfast, very nice and clean rooms, staf vwry frendly
Verified review

10/10 Exceptional

spacious and cozy room, quiet area, near the bus stop
Verified review

10/10 Exceptional

Hidden Gem

This place is a hidden gem. The staff is friendly, the room super modern and clean and quiet.
Verified review

10/10 Exceptional

Beautiful hotel, amazing pools (inside and outside), fantastic area close to everything. The staff were very friendly. I would stay at this hotel again.
Verified review

10/10 Exceptional

The staff really made our stay wonderful. We asked if we could connect our Netflix to the tv but they informed us that the casting ability wasn’t working at the moment. They provided us with a laptop and HDMI cable to still enjoy the programs we wanted. All the staff were kind to us and always happy to help with any situation. Would love to come back again ☺️
Verified review

10/10 Exceptional

It was a very clean and beautiful place service was amazing. They were always there to help when we needed and the location was ideal to walk around Palma.
Verified review

10/10 Exceptional

Great location and wonderful staff. Lovely rooftop pool.
Verified review

10/10 Exceptional

Perfect Protur Palma!

Fantastic hotel, great location and food and drink was not only high quality but also great value
Verified review

10/10 Exceptional

Really nice hotel - very modern, bright and clean. Great pool with many sun beds. Good and large breakfast. Quick walk to the Main Street / attractions.
Verified review

10/10 Exceptional

It is a modern hotel located within walking distance to shops and dining places. Very clean and the staff is friendly. We enjoyed the sauna and the interior pool.
Verified review

10/10 Exceptional

This hotel is perfectly located, trendy, clean and has great food! 10/10 experience!