At Hotel Palace Santarem, immerse yourself in the charm of a free breakfast buffet and convenient laundry facilities. Connect with colleagues or loved ones using free in-room WiFi, then unwind at the restaurant or snack bar/deli. Previous guests have enjoyed their stay.
Av. Rui Barbosa, 726 - Santana, Santarém, 68005-000
What's nearby
Igreja Matriz - 3 min walk - 0.3 km
Nossa Senhora da Conceicao - 3 min walk - 0.3 km
Museu de Santarém - 7 min walk - 0.6 km
Museu Joao Fona - 7 min walk - 0.6 km
Paraiso Shopping Center - 3 min drive - 2.6 km
Getting around
Santarem (STM-Maestro Wilson Fonseca) - 38 min drive
Restaurants
Cr Panificadora - 5 min walk
Sabor Da Amazônia - 3 min walk
Bonzão Lanche - 5 min walk
Restaurante Bom Petit - 4 min walk
Espaço Halaide's - 5 min walk
About this property
Hotel Palace Santarem
Enjoy your visit to Santarém with a stay at Hotel Palace Santarem. Free perks include WiFi and buffet breakfast daily between 7 AM and 10 AM.
At a glance
DONE
Hotel size
57 rooms
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–10 AM
Restaurant
Snack bar/deli
Travelling with children
Children stay for free (see details)
Working away
Business centre
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
32-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
Fees & policies
Children & extra beds
Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Palace Santarem
Hotel Palace Santarem Brazil - Para
Hotel Palace Santarem Hotel
Hotel Palace Santarem Santarém
Hotel Palace Santarem Hotel Santarém
Frequently asked questions
Does Hotel Palace Santarem offer free cancellation for a full refund?
Yes, Hotel Palace Santarem does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Palace Santarem?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Palace Santarem?
Sorry, there's no on-site parking at Hotel Palace Santarem.
What are the check-in and check-out times at Hotel Palace Santarem?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near Hotel Palace Santarem?
Yes, there's an on-site restaurant.
What's the area around Hotel Palace Santarem like?
Hotel Palace Santarem is a short 5-minute walk from Igreja Matriz and 9 minutes' walk from Museu de Santarém.
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Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.6
Location
8.8
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was good, varied, and served with friendly and attentive staff. (9 reviews)
From real guest reviews summarized by AI.
Reviews
Verified
10/10 Exceptional
12 Aug 2024
Clean and friendly
Antoinette
Antoinette, 3-night trip
Verified
6/10 Good
24 Sept 2024
The Wi-Fi was inconsistent, and the noise within the hallway was very loud. However, the staff were always considerate. You can quickly walk to places of interest, so location is great.
Jennifer
Jennifer, 2-night trip
Verified
8/10 Very good
3 Jan 2026
Clean room good staff
ramazan
ramazan, 1-night trip
Verified
8/10 Very good
22 Jul 2022
City hotel with nice amenities
Silvio
Silvio, 1-night trip
Verified
6/10 Good
11 Apr 2026
Recebi o quarto sem papel higiênico e sem toalha de rosto
CELSO
CELSO, 1-night trip
Verified
10/10 Exceptional
6 Apr 2026
Estadia excelente e equipe solícita.
George
George, 4-night trip
Verified
6/10 Good
30 Mar 2026
Café da manhã razoável, hotel antigo, extrema dificuldade em estacionar
Airton
Airton, 5-night trip
Verified
10/10 Exceptional
26 Feb 2026
Excelente o Hotel, cafe da manha perfeito.
Guilherme
Guilherme, 3-night trip
Verified
10/10 Exceptional
24 Jan 2026
Dit was de tweede keer dat we hier verbleven, zeer schoon super aardig personeel en de lokatie is perfect 10 minuten lopen naar de boulevard. Ontbijt is voldoende en vers.
Fred
Fred, 7-night trip
Verified
6/10 Good
6 Jan 2026
O quarto estava em boas condições, exceto quanto ao banheiro extremamente estreito e aporta do box estava emperrada, não permitindo fechar.
PAULO
PAULO, 2-night trip
Verified
8/10 Very good
5 Jan 2026
boa opção!
Kemersson
Kemersson, 1-night trip
Verified
8/10 Very good
4 Jan 2026
Bom!
MARTHA
MARTHA, 4-night trip
Verified
10/10 Exceptional
18 Dec 2025
Quarto era grande e bom, ar condicionadao funcionando e o café muito bom!
Rosimar A R Resende
Rosimar A R Resende, 1-night trip
Verified
4/10 Fair
7 Dec 2025
Não gostei da limpeza, e a tampa do sanitário estava solta, caindo toda hora. Tinha um retorno de cheiro desagradável do ralo. A central de ar condicionado barulhenta.
Lucas
Lucas, 3-night trip
Verified
6/10 Good
12 Nov 2025
Falta de manutenção devido ao vazamento de água no box para o banheiro, falta de disponibilidade de secador de cabelo.
RICARDO DE MELLO
RICARDO DE MELLO, 3-night trip
Verified
6/10 Good
7 Nov 2025
No meu quarto tinha muitas goteiras e a tv não pegava canal aberto.
joao
joao, 4-night trip
Verified
10/10 Exceptional
20 Oct 2025
Quarto simples, mas bem espaçoso e com boa manutenção. Atendimento muito bom. Está no centro, então a região fica um pouco mais vazia a noite, mas me desloquei com tranquilidade. Bom café da manhã e equipe muito solícita.
Andreia
Andreia, 1-night trip
Verified
8/10 Very good
8 Oct 2025
Acho que é o melhor da cidade
Mas há quartos sem janela
William Barbosa
William Barbosa, 1-night trip
Verified
8/10 Very good
22 Sept 2025
Hotel ok. Central. Bom café da manhã. Varanda do quarto feia é inútil. Poderia ter um varal ou uma mesinha .
Ana Ulisses
Ana Ulisses, 2-night trip
Verified
10/10 Exceptional
17 Sept 2025
Ok, o café da manha muito bom e os funcionários muito simpáticos.
Marcelo
Marcelo, 2-night trip
Verified
6/10 Good
8 Sept 2025
Estadia rápida (quarto trocado)
Fui alocado em um quarto sem janelas e com cama de solteiro grande, quando na reserva solicitei o quarto com cama queen. Minha estadia foi corrida e curta. Por isso, quando notei o erro nem valia mais a pena solicitar mudar o quarto. O hotel, entretanto, está em boas condições gerais. Quarto bem limpo, cama confortável, boa localização.
Verified traveller
2-night trip
Verified
6/10 Good
16 Jun 2025
A experiência no hotel Palace foi razoável tendo em vista que o pior aspecto foi de longe a limpeza do local. O banheiro tinha limo nos rejuntes, a cama cheia de poeira embaixo, o armário de guardar as roupas todo empoeirado também. Permanecemos 9 dias hospedados e solicitamos limpeza no quarto três vezes, nas quais aparentemente apenas o lixo foi retirado.
Ar condicionado fazendo muito barulho e, às vezes, escorria água na parede. Café da manhã ok, sem variedades, então se vc ficar hospedado mais dias terá sempre o mesmo cardápio. Das boas qualidades, esteve o atendimento às necessidades junto à recepção que prontamente resolveu todas as solicitações.
Gilberto
Gilberto, 10-night trip
Verified
8/10 Very good
9 May 2025
Bom custo benefício
Boa hospedagem em Santarém.
Thiago do Carmo
Thiago do Carmo, 5-night trip
Verified
8/10 Very good
5 May 2025
O quarto tinha um cheiro de mofo, não sei se é normal pela região ser muito chuvosa. Mas, reclamei e tentar minimizar o cheiro. Pedi para trocar de quarto e não fizeram. No mais, o café da manhã é bem variado e a recepção busca ser solicita.
Jaqueline
Jaqueline, 3-night trip
Verified
10/10 Exceptional
26 Apr 2025
hotel simples mas atende bem o que se propõem, bem localizado e equipe competente, quarto bem arejado e confortável, não tem luxo mas é muito bom.