Although we were a bit concerned when we checked in and the hotel had apparently not received our reservation through hoteles.com, the staff were very helpful in finding us rooms to our liking and getting us settled. The secure parking eased our mind as to the security of our vehicle. The rooms were comfortable and the breakfast lovely. A bit more proactive staff would be appreciated, as we had laundry sent out and no one bothered to let us know when it was returned, although we were waiting for it. The location is good - easy walking distance to the central attractions and restaurants, while far enough off the noisy streets.