Sonesta Maho Beach All Inclusive Resort Casino & Spa

Kid friendly

Muy buena ,excelente.

Nice property

It seems like the beach next to the airport is an awesome experience but it smells like fuel all the time. Staff was not nice at all, the lady in the coffee shop was always giving people an attitude while making coffee. Waitresses and towel people were also not too friendly and not too nice, everyone looked miserable and with no smile. The hotel is not small, but they have maybe 30 chairs om the beach, which is not enough at all. Also in the pool area, there is not enough chairs so it doesn’t matter what time you go to the pool, there is no place to put your stuff except on the ground. We said good morning to all the taxi drivers, staff, security, towel guy- no answer. Maybe 5 out of 100 people working there were nice. Im very surprised because I’ce never had such a bad experience in the Caribbean.

The staff was super rude and seemed to be so inconvenienced by guests! No smiles anywhere! Staff at the buffet were exceptionally rude and unfriendly! Had to wait for everything! Check in staff was complaining about people checking in. Wait staff rolled their eyes about everything! Hostesses for seating in the buffet were just mean! Staff in restaurant arguing over who had to take which tables, because nobody wanted to! No drinks by pizza area. This was one of the worst resorts we’ve ever stayed at! Not worth the price for the all inclusive! Also, there is a charge for parking that we did not know about. The only good thing about this hotel is the view of Maho Beach the airport! Do yourself a favor and stay somewhere else!