8/10 Sangat Baik
3 Januari 2015
Excellent hotel but very long check in/out time
We stayed in premier suite rooms for 2 nights. The hotel is wonderful, very near mrt station, with some department stores selling branded item nearby. The room is exceptionally ok, very clean, big with spacious bathroom as well. The hotel has a beautiful garden with small waterfall. I truly recommend this hotel. The only weaknesses is check in and check out took a very long time. I prepaid this hotel through expedia but when check out they asked me to pay again for my hotel rooms. After complaining and verification almost half an hour this matter solved. Hotel provides free shuttle to guangzhou east railways. Overall this is a good hotel to stay. They also responds email quick and attentive to guest request.
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