2/10 Buruk
15 Agustus 2022
Horrible experience first time in Hawaii and I will never stay at this hotel again. The first night broken AC in room and I called hotel.com which was a amazing to get a new room. Rooms are dated and not safe tub has no slip guard or rails. The cheap furniture with glass not a fixed to table. The bathroom had a glass shelve behind head area very unsafe. The mini fridge barely worked. The ice machine on the floor didn’t work for 2 days. Note you can’t go to the next floor to get ice due to card room set up. You had to go downstairs. No daily room cleaning it had to be requested. This is not a 4 star hotel by no means. No AC in general room hallways. Very very disappointed.
Stephanie, perjalanan keluarga 6 malam
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