Novum Hotel Congress Wien am Hauptbahnhof

Friendly staff, cleaned room, good location(near the main station). The decoration is a little bit old but it's good enough for one night stay.

Good Location, 3 Stops on the underground from the city centre, good accommodation, clean and tidy, very basic

Receptionist was not the friendliest. Kept talking to others and not the most helpful. Room was clean but smelled heavily of cigarette smoke (as in someone had just been in the room chain smoking). I was too tired to try to get the inattentive receptionist to get me another room so I just opened the window all the way and kept it open all night. Also, the bathroom smelled like a sewer. I've spent a handful of nights at this hotel. While it's not grand, it's always been clean (in deed AND in smell) and a great value by the train station. I will think twice about staying there again.

Hotel was clean and staff was attentive. Convenient location, across the street from main station, many restaurants in the area. For a fee you can enjoy their delicious breakfast buffet.

Dirty room and smoking smell all over the room and hall. Staffs are not polite at all. The dirtiest pot was rented. but not cheap.