Lovely stay, we upgraded to a suite as a good member- 1st time this has happened!!
Staff and suite lovely, only one issue we were stuck in the lift , pressed alarm but no response, finally lift moved and we got out at the lobby, informed front desk who acknowledged it and helped us call a different lift, they seemed aware of it apparently some floor buttons not working and slightly amused? Next morning the lift was still in action and we saw several people having to get out and into a different one. Surprised they didn’t put it out of action and get it repaired! Getting stuck in a lift was not fun!!!