6/10 Bagus
24 Apr 2025
The rooms were quite small and gloomy and looked out onto a small patio area with 'walls' all round (ie no view at all). The gym rooms were also very small. The hotel was not expecting us to have children (our party was mother and daughter and my daughter's 3 grandchildren for 2 rooms). We were expecting there to be a roll out bed but they expected the children (13, 11 and 9) to sleep in the bed with us as they said hotel.com had not passed on that information. They said there was an extra charge for a roll out bed of 70$ per night. In the end they agreed to provide the roll out bed at no charge. The staff were friendly enough but there were few of them. For example we had no help with luggage. The roof top swimming pool is lovely as is 'happy hour' from 5 to 7 each night with free drinks
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