City Life Hotel Poliziano

I booked this hotel for a congress in Mico. Location very convenient-just a 15min walk to Mico or just 3 stops away via Metro if you opt to take the subway. Its located in a quiet neighborhood with groceries, some restaurants, laundry, a church, rent a car place around the area. There’s also a street market that’s just a stone’s throw away every Tues/Sat with fresh produce, clothes, shoes etc. Rooms are clean with very good firm beds. The only thing I didnt like about this hotel is their soap & shampoo. Doesn’t suit me. Good thing I brought my own.

Great

Great hotel, very clean, service was impeccable. Called to borrow a wine opener and Davide came and opened the bottle for us. When we asked for s recommendation for dinner, they directed us to a great great place and even ran out after us just to direct us. Couldn’t have asked for more.

Firstly, great location for the congress, the price is steep for what you get. There is no gym or pool. The reception staff are great apart from one person who was rude. The bar staff (Davide) was great. Was given a room on the first floor when I arrived, got woken up at 4am by noise on the first night, presumed it was from outside so let it go. Happened again the 2nd night with the noise coming from inside the hotel so I asked to be moved, only for the rude man at reception so ask why I hadn;t complained the previous day, I explained I thought it was not the hotel's fault but from outside so I had let it go. He really was arrogant in his attitude, this coupled with the price and the lack of facilities means I wouldn;t recommend it unless you are in a bind.

From the beginning the staff at the reception was really rude. They refused to answer our questions and were treating us as if we are staying for free