4/10 Lumayan
6 Mei 2023
Great location, poorly maintained and overpriced
The hotel is in a great location, surrounded by rice terraces and forest. Away from the main centre of Ubud, so lovely and quiet. I stayed in a room with a balcony - number 508.
This hotel was significantly more expensive than everywhere else i stayed during my 3 week trip to Bali. Staff were great and food was also good. I enjoyed the complimentary yoga session.
However everything here; the spa, transfers, food, drink was between 30% and 50% more expensive than other hotels, and the quality was not as high as my experience elsewhere. This is supposed to be a 5 star hotel, but my room was really shabby. There were damp patches at the bottom of all the walls and large brown stains all over the mosquito nets. The coffee machine didn't work because the 'pods' were cheap non-branded versions and didn't fit. I was unable to charge any of my electronics as the plug sockets in the room were badly positioned in relation to the (fixed) furniture, so i was forced to continually take them to the reception to charge. There were only two small bottles of water in the room - particularly poor when you can't drink the tap water. I loved my stay at the Udaya - closer to Ubud, lovely rooms, pool and spa - and far better value for money!
Ellie
Ellie, perjalanan 2 malam
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