The Ritz-Carlton, South Beach - Miami Beach, Amerika Serikat

Nice and relaxing

My wife and I were a bit disappointed in the somewhat downscale feel of this Ritz-Carlton. I have been to many Ritz-Carltons in the U.S. and overseas and I have come to expect a level of luxury and upscale amenities that were missing from the South Beach Ritz. I haven't researched the history of this property, but it felt like it was formerly a Westin or a Hyatt that was purchased by the Ritz and they're trying to fool us into thinking it's worth the prices they are charging. Or maybe it was the first Ritz ever built in the chain, before they figured out what they were doing. The layout of the room was uninspired and did not use the space to maximize the "partial" view of the ocean we had paid for.

Great stay at the best hotel in South Beach. Location is great, staff is attentive. You pay for the quality but worth it if you want a relaxing trip with staff looking out for your needs. Would prefer queen sized beds instead of doubles, but still a comfortable sleep.

Excellent service and top quality food . But building shows some poor maintanance , corridor carpet looks really old , elevator realing losse, pool nedds some floor repair found big hole on concrete almost broke my foot .

We enjoyed the Ritz a lot; no complaints. And many wonderful things: (1) the staff graciously checked us in early and gave us a better room than we were expecting; (2) the beach was wonderful and convenient, and the Ritz gave us chairs and an umbrella, essential because the sun was intense; (3) valet parking (though quite expensive) worked seamlessly; (4) food service excellent and the food was tasty (and also pricey); (5) great swimming pool and hot tub, never too crowded; (6) room had a killer view of the ocean.