Embassy Suites by Hilton Nashville at Vanderbilt

Loved hotel, only thing would have made it better was if they had a pool. Kids would havr liked that.

The hotel was nice and clean. Breakfast was just ok. It was pretty standard for an Embassy hotel. I stayed at two Embassy Hotels in the past week and at neither one was I able to call the front desk. It rang and was never answered. An odd phenomenon or a culture issue?

We were in Nashville for a wedding. The area is wonderful! The Embassy Suites was OK. The shower filled up and overflowed onto the floor because the drain was so full of hair. The sink did not drain well because the drain was clogged. The staff at the front desk were friendly. Someone does need to teach them about the difference between a taxi and a limo service. I asked how long it would take to get to the airport in the early morning. The front desk attendant recommended we take a taxi instead of an Uber and put us on a list to have a taxi arranged for us. When the taxi arrived in the morning, it did not look like a taxi, just a black SUV. I mentioned that to the driver and he said that this is what a taxi looks like today. We arrived at the airport and the cost was twice what we would have paid for an actual taxi. It turns out we had just ridden in a limousine service. Not what I asked for, nor what I was told. I'm disappointed and feel as if the front desk attendant duped me to take care of a friend.

Everything was great.