Hotel Art by the Spanish Steps

We had a nice stay at the hotel. Staff was extraordinary nice, helpful and forthcoming. The hotel is very nicely situated. I liked the design, the art details and the general appearance and atmosphere of the hotel very much. Things I missed: -a restaurant for evening or inbetween -a lobby for comfortable sitting, having tee/coffee and chat inbetween -more comfortable sitting at breakfast -a wider variety at breakfast like more sorts of fresh bread, cheeses, salami and hams original of Italy! Things I did not like: - cigarette smoke in rooms entering through vents or aircondition - rooms and bathroom could be in a better condition/rennovation - door to room too thin and not isolating from noise and eventual cigarette smoke.

Luigi, the front desk manager, was helpful regarding questions regarding Mailing options for packages, and suggestions for dinners. His language skills are impressive; he is patient with all visitors to the hotel. The breakfast staff and options were wonderful. Housekeeping staff friendly and receptive. Not a luxury hotel, but very nice on every important hotel value.

The staff at this hotel never ceases to amaze us with their friendly and positive attitude and their willingness to help. The room was comfortable, the breakfast was delicious with many choices and the location is best around. Will book another room here on our next trip!

Front desk was rushed at check-in and impatient with requests for information. The hotel itself is so well-located and uniquely designed that I overlooked the impatience. The halls and rooms were unique and colorful and lovely but they are not very soundproof.The breakfast was delicious and lavish. Check-out was friendly and warm.

Good area, friendly staff, close to shops and attractions including an organic supermarket. However, bathroom had lots of mould, air conditioning was loud and couldn't be switched off, rooms were very small. Not really four star.