4/10 Lumayan
27 Desember 2022
Disappointing
Disappointing. The property has a great location (at the base of the mountain), but for the price charged the cleanliness of the unit and conditions of the kitchen appliances and bathroom were very disappointing.
For instance (among other issues), we found an open pack of chocolate from another guest in one of the shelves and both the fridge and the shower made a disturbing noise.
When we got there, front desk did not find our reservation and did not put any extra effort to find it. Instead, we had to prove we had booked it to get any help.
Parking is free, but I got a 50 bucks ticket between returning the parking permit to the front desk and getting back to my car to travel back home (it took me less than 15 minutes to do it). Front desk and management said (quote) “it was not their problem” because “they do not manage the parking lot”. There should be at least a fifteen minutes tolerance…
Traveler terverifikasi
Perjalanan 5 malam
Ulasan tamu Hotels.com yang terverifikasi