Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

The checkin was great. They were able to get us in earlier than expected. Entering the room it was overall good as expected a room to be. There was a piece of trash next to a chair by the bed but didn’t think much of it expecting the maid would clean it up later. Day 3 we noticed the same piece of trash still there. Turns out it was a condom wrapper from the previous guest that was never cleaned up. The cable is basic and did not have a guide. It also went out for the entire hotel on our last day there for the entire day. Nothing the hotel could do however. One of our key cards also stopped working on day 3. Check out went normal as expected.

Old part of the hotel very noisy and run down

The main part of the hotel was very nice and up to date. The building we were assigned a room was rundown. The entrance to the room was an outside door. There were problems with the elevators throughout our entire stay. Room was outdated. There was no toilet paper or towels in the room at check-in. The view out the window was nice. It shows a rooftop pool in the pictures. You are not allowed to use the nice pool unless you stay in floors 9-12.... that was a bummer because it was one of the reasons why I chose this hotel. Beds were very uncomfortable and sagging in the middle badly. Overall a disappointing stay.

I booked this hotel, mainly because of rooftop bar/pool i saw online. When i asked how to get up there just to check it out, I was told you had to have booked a certain room. I did not see this on the website anywhere and it was kind of disappointing. Went to the pool in the morning with my husband and there was one towel in the large container. Our room wasn't the cleanest and beds not very comfortable. I won't be returning.

The room was cozy but could use a deep cleaning. There was spider webs on the walls and dust on the beds. The bathroom tiles need attention. Breakfast was really good and the beds were comfortable.