Mandarin Oriental, Singapore

it is a joke that in 5 star hotel you have to pay for internet connection at 32sgd per day! the room rate itself was expensive already.. this is 2016! it is a basic facilities even in 3 stars hotels.. very disappointing and unsatisfying which ruined the stay because I feel robbed having to pay 32sgd to reply few emails for couple of hours.. hotel lobby smells of chlorine. not good and healthy to be around there.

It would have been luxurious in its days but room was dated and could do with fresh new carpet. Priced high compared to newer modern hotels. The service however was impeccable. The room config wasn't what I had requested but hotel management was quick to pick that up without us mentioning and promptly resolved it - it was a pleasant surprise. Hotel staff and housekeeping have been impressive - the best I've experienced in all of my stays in Singapore. Hotel management personally met with me to make sure we were happy. Swimming pool was lovely - value add to have onsite lifeguards. Location wasn't as convenient but close to MBS and surrounds. Apart from location, can't fault the overall experience. Thank you.

Great central walkable location. Could use some renovations.

very chilled and relaxed - lovely to come back from a busy conference to

The service in the hotel was great, as was the condition of the property. In fact the housekeeping service was excellent. The main problem we had in general was food quality and taste. Our experience was with Melt, Teppan Ya and room service. Teppan Ya was way overpriced for just “ok” food. The vegetarian bento at $48, really? The steamed vegetables included a slice of yam that wasn’t even cooked.