West County Hotel

Check in was easy, owners were extremely friendly and very helpful. Had a beautiful room, that was very clean and tidy. It was in a quiet area, and signs were everywhere to help us find the place. Full breakfast was hot and wonderful. Would love to stay here again.

Very friendly. Even rang us to tell us we had forgotten a shirt.

Nice friendly hotel, staff very good overall, very helpful.

This is an old and dated hotel. That said it is okay for what it is. I loved the food and the majority of staff were nice, but I had to instigate every conversation. The big issue with this hotel is the terrible security caused by outdated door frames and locks. My bedroom door was ill-fitted and the lock could have been picked by a two year old. This has been brought to the attention of the hotel group/management in a number of online reviews and I personally wrote the hotel manager a detailed letter of my review of their hotel. So, they do know it is an issue. Especially for women travelling alone. The other issue is this hotel is not so good if you are using public transport. Yes, there is a bus stop outside the door but there is not one for when you return. I asked the bus driver to let me off at the closest bus stop to the hotel. He did and directed me to go left under an overpass. It was already dark and I found myself walking along a busy motorway like road in the middle of nowhere with no phone and absolutely no clue as to where I was. It was very scary. After I came to a crossroad I saw a taxi and thankfully he took me back to the hotel. Even that was scary though because what if it wasn’t a good person behind that wheel? I was forced to trust this stranger. I would recommend only if the security of the bedroom doors. Is resolved.

We loved this hotel before we arrived, they sent us a very welcoming text the day before. The staff are all very hands on and what can we do to improve your stay without being over the top. The food is terrific and, if anything, portions are too much.