6/10 Bagus
13 Apr 2026
Our room was not ready at check in time. After calling to see if an early check in was available I was told the room was not ready but someone would call when it was. Then the property management called to ask me to bring the key back assuming I had removed it from the lockbox. After explaining I didnt have the key and hadn't opened the lockbox, they told me they would call the housekeeper. I heard nothing more and finally went to the room and opened the lockbox at 4:05 only to find no keys. I called three times before tbey answered. They ultimately put us in another room. We were not happy with the condition of the room. It was not cleaned well. The floors were sticky and the bathroom shower had hair left in it from a previous guest. Overall I was very disappointed and would not stay here again.
There were also several electrical enclosures in the stairway we used to access our room that had covers or parts of covers missing exposing electrical conducters.
William
William, perjalanan 2 malam
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