4/10 Lumayan
4 Agu 2025
Disappointing trip
This is the third time we have stayed here during the rally, and it was extremely disappointing. When we arrived, there was a note on the reception desk that they would be back in 5 minutes. We waited for around 7 minutes, but no one showed up. In the meantime, the other staff members in the area just looked at us standing there and ignored us. We finally had to find someone to get a front desk person to check us in.
On Sat morning we went down to breakfast. We were told it was a 15 min wait. 40 minutes later we were seated. It then took 45 minutes to get our food.
Completely unacceptable. Multiple tables were complaining and everyone got the same answer. It is bike week you just have to accept there will be service problems.
Really? It has been going on for 85 years and in that time you cannot figure out how to run your business?
We will look for a new hotel for 2026
Scott
Scott, perjalanan 3 malam
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