The Royal Paradise Hotel & Spa

Absolutely rude managers. Was locked out of my room for over 4 hours without an apology. When I complained they stated the only way is to let someone jump through the balcony on the 4th floor to try open the door and open the front door from the inside. Poor management and guest relations skills. Took it up with the head manager who was not even aware of it and was shouted at as if I was wrong. Don’t ever book with this hotel. Great location. Crappy breakfast.

The best thing about the hotel was the location. I was very happy that we were close to the street shopping and the malls. We are also close to the nightlife if you feel like checking it out. At the end of the day I was too tired do that, but I have seen it before on my last trip. Overall if you don’t want the hassle of getting a ride, the location is great for walking in the hot humid weather. We are also within walking distance to the beach. My guess is 20-25 min walk, but I shopped along the way back to the hotel. We took the shuttle going, the airport offers free drop off, but you need to find your way back. The breakfast buffet was also great, nothing was lacking as far as flavors. There was some western food and Asian food. Loved the swimming pool, I was impressed at how clean the water stayed despite having trees and plants nearby. Wish I had more time to spend there instead of just 1 day of pool time. My room was adequate and quite. Only complaint was my bed was too hard for me since I’m a side sleeper. I would definitely stay here again on my next trip.

The room was comfy and cozy to sleep in. The massage beside the hotel was god-sent. I love the cleanliness and the amicable service. However, the wifi in room was horrible and it was shared with 2 other rooms. It is barely connected. The wifi signal is stronger at lobby.

Hotel was a bit old but nice. Big. Serviceminded staff. Nice pool area. Only bad thing was ...they claim on their homepage they have an Airport shuttle. Not! When asking they just said "We have only Private Car service" which was 900 baht (instead of regular taxis 700-800). Ordered one Private car but in the morning an old (very old) Honda taxi turned up..with an even older driver who drove badly...Brake-Trottle-Brake-Brake-Trottle-Brake...all time...Got car sick. Hotel surrondings Gay area. Not much of a problem but they can be more Active than girl bars and girl massages in trying to get customers.Happy hour in the pool bar very nice with professional staff.