Centara Karon Resort Phuket

Great hotel and would return if in the area again. Good location, nice big rooms, the only thing I would say would be they probably need an upgrade but apart from that everything was brilliant!

Amazing staff, food and happy with our rooms. Definitely return

The rooms are a bit dated and internet is fair to good. There is plenty to do nearby and the hotel provides a shuttle (at discounted price) to nearby Patong mall. The hotel and surrounding area had a party atmosphere. The hotel does a v. good job of accommodating guests needs. Our room was damp and the hotel was able to change us to another room. The pools were nice and the children enjoyed the water slide. The resort also tries hard to put reasonably priced extra activities together for young children like pool games or cupcake decorating class. I was surprised by the 10% surcharge at the resort/hotels which was on top of the 7% VAT and the TIP. What I would normally TIP decreased because of the surcharge. I was told that the surcharge was separate then the tip and would go the hotel. I think a surcharge is appropriate but only if it is as a tip to increase the living wages of those in the service industry not the bottom line for the hotel profits.

The resort was well located, the staff where very friendly and helpful, unfortunately the resort is overdue for a make over, the rooms are dark and musty. There is no lift in the wings so carrying suitcases down stairs is not the best.

The hotel staff are very friendly and it is located in an excellent spot for families. But it is very comfortable for couples.