On check-in we were told that the restaurant wasn't open on that particular day, although they were helpful in booking an alternative.
The room was booked for two adults and a child but the second bed wasn't made up. This was resolved when we mentioned it.
The booking included breakfast and we confirmed with the staff member that breakfast was in the bar starting from 0830.
The next morning we were up at about 0630 but waited around for breakfast as it had been confirmed. We went to get breakfast at 0840 but the bar was closed up and all the lights were off. We telephoned the number in the room but there was no answer, we left messages but there was no response, so in the end we left and got breakfast elsewhere as we had to be somewhere.
A couple of days later we telephoned to complain that we did not receive the service that we paid for and were told that there was a continental breakfast in the room including pastries, which there was not. There was just the usual tea/coffee, biscuits and two cartons of juice and two alpen bars, so not enough for three people and no consideration for allergies.
We were told that someone would give us a call back but unsurprisingly that never happened.
The bathroom had mould on the ceiling, hand towel was threadbare with holes in it and the window in the room would not lock.
Overall this hotel is probably ok if you just want a bed and nothing else but don't expect any sort of service.
