6/10 Bagus
7 September 2023
Okay stay for 5 Star Hotel
My husband and I got a dinner voucher for 2 for the Yew Restaurant so we decided to treat ourselves to an overnight stay for our anniversary. Unfortunately when I booked I didn't know that restauarant is closed on Sunday nights so we had to make do with the bar restaurant called Colgans. We were disappointed but at least Colgans honoured the voucher. The hotel is 5 star and this is fully evident from when you enter the hotel. Unfortunately, amidst all the attentiveness they managed to mix up our rooms, we were given the wrong room (this room had a veranda with an ashtray full of cigarette butts on a table), they lost our luggage and we were waiting around 90mins before been shown the correct room. Eventually after resolving the issue they did apologise and gave us a complimentary bottle of prosecco but it did leave us somewhat out of sorts. I do have to say the Spa with the Vitality Suite is absolutely beautiful and you do feel very relaxed and spoilt after it. Our bedroom was lovely and clean as was the bathroom. They offered Rituals products which are gorgeous. The only downside in the bathroom is the lack of counter space for toiletry bags etc. Colgans was okay, we were seated in a high table with high stools which didn't make for a relaxing meal. The atmosphere was dead in the bar and hotel lobby albeit it was a Sunday night. The breakfast was lovely and the hotel is perfectly situated beside the national park with Muckross House, Torc, Dinis Cottage all walkable.
Annette
Annette, perjalanan 1 malam
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