Makanda has the best looking rooms and beautiful property. The decor says luxury, modern. The staff is super accommodating and friendly. Alexander and Andreas took good care of us with drinks at the pool and dinner service. The area for improvement to live up to the 5 star status is room prep. Upon arrival I was concerned that several things were out of order: electronic toilet trash can (important- I’ll explain), magnifying vanity mirrors, bedside reading lamp, room card key, weighing scale, a/c unit bacteria detection). Most things were fixed by the next. I was ready to give a harsh rating when i went to bed because high star rating- high expectations. Although all fixes weren’t made immediately like I would expect, those we reported were completed by day 2 of our 3 night stay.
A few things to know about the property: steep walkways- I would not recommend or else I would stress extreme caution for anyone with walking limitations. They ask you to not flush toilet paper- a big reason to have operable touch less and/or electronic opening toilet trash cans.
Overall I would love to return again.