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SureStay Hotel by Best Western Jacksonville South

2.5 star property
Hotel in Jacksonville

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Jacksonville South

Lobby
Exterior
Pillow-top beds, in-room safe, desk, laptop workspace
Reception
Lobby

Reviews

6.8 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Free breakfast
    Free breakfast
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
Main amenities
  • Daily housekeeping
  • 24-hour business centre
  • Business centre
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Vending machine
  • Self-serve laundry
  • TV in a common area
For families
  • Children stay free
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
The price is Rp1.103.154
Rp1.252.061 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
LED TV
Pillow-top bed
Blackout curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

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The price is Rp1.187.450
Rp1.347.756 total
includes taxes & fees
24 Nov - 25 Nov
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About the area

Map
5018 University Boulevard West, Jacksonville, FL, 32216

What's nearby

  • HCA Florida Memorial Hospital - 4 min drive - 3.2 km
  • EverBank Stadium - 9 min drive - 10.2 km
  • St. Johns Town Center - 9 min drive - 10.8 km
  • University of North Florida - 11 min drive - 12.6 km
  • Jacksonville Naval Air Station - 19 min drive - 21.8 km

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville International Airport (JAX) - 25 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 35 min drive
  • Jacksonville Station - 16 min drive

Restaurants

  • ‪Taco Bell - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪The French Pantry - ‬17 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Burger King - ‬1 min walk

About this property

SureStay Hotel by Best Western Jacksonville South

At SureStay Hotel by Best Western Jacksonville South, you'll be within a 10-minute drive of St. Johns Town Center and EverBank Stadium. Free perks include WiFi, self-parking and buffet breakfast daily between 6:00 AM and 9:00 AM. Also, VyStar Veterans Memorial Arena and University of North Florida are within a short drive.

Languages

English, Spanish

At a glance

Hotel size

  • 84 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Contactless check-out

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 2 total, up to 36 kg per pet)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–9:00 AM

Travelling with children

  • Children stay for free (see details)

What to do

  • Free use of nearby fitness centre

Working away

  • 24-hour business centre

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Pillow-top mattress
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 15.00 per accommodation, per night

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Super 8 Jacksonville South
Super 8 Lodge Jacksonville South
Super 8 Jacksonville South Hotel Jacksonville
Super 8 Wyndham Jacksonville South Lodge
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SureStay Hotel by Best Western Jacksonville South Hotel
SureStay Hotel by Best Western Jacksonville South Jacksonville

Frequently asked questions

Are pets allowed at SureStay Hotel by Best Western Jacksonville South?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 36 kg per pet. There's a charge of USD 15.00 per accommodation, per night, and there's also a deposit of USD 50 per stay. Service animals are exempt from fees.
Is parking offered on site at SureStay Hotel by Best Western Jacksonville South?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Hotel by Best Western Jacksonville South?
Check-in start time: 3 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Contactless social distancing and check-out are available.
Is there an on-site casino at SureStay Hotel by Best Western Jacksonville South?
No, this hotel doesn't have a casino, but bestbet Orange Park (17-min drive) is nearby.
What is there to do at SureStay Hotel by Best Western Jacksonville South and nearby?
Recommended spots to visit include Museum of Science and History (5.1 mi) and Jacksonville Museum of Modern Art (5.9 mi), along with EverBank Stadium (6.3 mi) and Cummer Museum of Art and Gardens (6.5 mi).
Does SureStay Hotel by Best Western Jacksonville South have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around SureStay Hotel by Best Western Jacksonville South like?
SureStay Hotel by Best Western Jacksonville South is a short 10-minute walk from Promenade Shopping Center and 13 minutes' walk from Merill Road Shopping Center.

SureStay Hotel by Best Western Jacksonville South Reviews

Reviews

6.8

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Good

Adequate for the price. Room was clean but felt hotel was not in the best part of town.
Zoe, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Okay Stay
The gentlemen who checked us in, and came to the room the look at the TV that was not working (which prompted a move to a different room) was very friendly and helpful. The lack of available breakfast items was disappointing.
Daniel, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible property
Michael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

KRISTIN J, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Awful
In th first it smelled awfully bad like moldy lights did not work butone lamp by the bed, running water from toilet & toilet didn't work. So we left
Luisa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

One night
Chain lock was missing. Only way to lock door was deadbolt. I felt safe only because I had my dogs with me. Bathroom door would not close completely. Chair was missing 2 wheels. TV Remote would not work. Manager did come down and replace it. Online it said two dogs available. At counter was told only one, but did allow both to stay.
Jennifer, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

The area was older and somewhat run down. Felt uncomfortable at times. Did not have any problems at all.
cassandra, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

This hotel was a catfish to the pictures. It isnt as shown. Rooms are below average for the cost.
Courtney, 1-night family trip
Verified Expedia guest review

2/10 Poor

Maria D, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good
Destiny, 1-night family trip
Verified Expedia guest review

2/10 Poor

Worst trip ever
The hotel front desk, barely speaks any English. They don’t offer you no help rooms need to be updated door jams was broken. Paint missing saints chip needs a lot more maintenance. No hot breakfast as advertise. I did not even stay my full day. I checked out because of the reason of all the activity going on at the hotel with other guest Was one of my worst trips ever
Matt, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

2-night family trip
Verified Hotels.com guest review

6/10 Good

No accommodations for people with rolling walker. The shower handle was almost impossible to turn on. The faucet in the bathtub leaked because we did not have the strength to turn it completely off. The floor left your socks dirty (I mean black). I don't know if it ws the carpet or the tile. There was tear in the carpet that could trip you.
Brenda, 4-night family trip
Verified Expedia guest review

8/10 Very good

Clean. I like
Cesar, 2-night trip
Verified Expedia guest review

6/10 Good

It was fine for a quick overnight stay. The bath tub and shower where a little shabby.
Samuel, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Zuhair, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Zuhair, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Christopher, 4-night trip
Verified Expedia guest review

2/10 Poor

The pictures on the internet are not from this hotel. The room was dingy and dirty. Blood was found on the curtains, bedding and a towel. The room smelled like pot…..it was coming in from outside AND through the vent in the bathroom. I went and bought a deodorizing room spray but that didn’t work, people hanging out in the parking lot drinking most of the night. I DO NOT AND WOULD NOT RECOMMEND THIS DISGUSTING SMELLY GROSS HOTEL!
Verified Expedia guest review

6/10 Good

Basic hotel with no frills, can do for a quick stay.
NAVEEN, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

About 15m away from dining and shopping plazas
Sharlatay, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Juan, 4-night trip
Verified Expedia guest review

6/10 Good

Tildra, 1-night trip
Verified Expedia guest review

2/10 Poor

I did not stay at this property even though I fully paid for the booking. I am a young woman traveling alone and did not feel safe here whatsoever. It’s a motel located between two “gentlemen’s” clubs. In a not-so-safe looking area. When I turned in my key and told the staff I did not feel safe, no reimbursement was even offered. My key was simply accepted and I drove away. I was in town to shadow somethings at Mayo Clinic for school, as a young solo traveler I did not feel the need to fight for reimbursement.
Mary Jean, 1-night business trip
Verified Expedia guest review