W Boston, a Marriott Hotel

Lovely new hotel in a great and convenient location. Only complaint is that they wanted to charge $50 an hour for a late checkout. I've never stayed anywhere before that wouldn't just extend it from noon to 1:00, which was all I was asking.

I was looking forward to this reservation, indulging in a "nicer" hotel than usual,, since W has a great reputation. I was Highly disappointed. The room was great. But. Everytime someone was getting out of the rooms i could feel the walls shake around me. Moreover, i came back to the hotel room after a long day of walking into the city and looking forward to take a bath. The lack on the bath was looking strange, but decided to give it a go, to realize that the lack was literally coming off while i was in the bath. The toilet was still dirty from a previous customer when I went into the room. When I check out, the man at the reception didn't even bother to ask me how my stay was. For 375USD a night, this is very disappointing. I'm currently in another establishment, that cost almost twice less, and it is really nicer.

Superb customer service all around. Modern decor. Excellent food and drinks. It made our trip! Thank you!

Room cleanliness left to be desired. Walked in on housekeeping changing the sheets. All the bedding was on the floor and then reput on the bed. Considering the price would have expected better.

I travel for work 3-4 times per month and stay in a lot of hotels. This one is right at the top of my list. The accommodations were beautiful and relaxing. The room service breakfast I ordered was delicious. Great location too! Valet parking was easy. Thanks for an incredible stay, W Boston!