Holiday Inn Qingdao City Centre

Bad choice. Hotel staff refused to let my family and I use the pool because we didn't have swimming hats, then tried to sell some to us for 40 dollars a pop. Sure, I get the policy, trying to keep dirty hairs out of the pool, but a heads up would have been nice, an star beside the "indoor pool" service explaining the conditions. Put a sour on our trip. Shame on Holiday Inn and Hotels.com

Great breakfast!

Surely nice and nit space with various foods service for breakfast

Very good western hotel

We were made to wait an hour before we could check into our room. There was no air condition despite winter was over. It was warm in the room. There concierge Tim was the worse concierge we have came across. When we asked him to help us book a certain seafood restaurant, he told us there’s a long queue, that we would have to queue for one hour. Then he arranged for another restaurant where they will send their driver to pick us. Of course we did not go to the restaurant he recommended. On our last night, we went to the concierge counter to help arrange for transport to take us to the airport the next day. He called the transport contact and told us he can’t tell us the price for the transport. That he will call us tomorrow. We are wondering why if it is the hotel transport, shouldn’t there be a standard price? I suggest you look into this guy’s work attitude. Seem like he’s trying to earn extra money.