2/10 Buruk
28 Agustus 2023
Avoid this Hotel 81 Premier Hollywood
I would recommend avoiding this hotel at all cost. We booked two rooms at this Hotel 81 Premier Hollywood for 4 nights but decided to check out after the first night. The room is small. The bathroom only has shampoo dispenser, towels and nothing else. The location is bad. It is in the red light district and a brothel is 3 houses away. The alley leads to the hotel is dark. My son and daughter who are adults literally told me to check out after their walk to buy some stuff at nearby 7-11. They don't feel safe at all. In addition, the internet is slow. Download speed is 1.1x Mbps. We stayed in the 5th floor and it is noisy all the time from conversation of other guests walking outside my room. It happened at mid night and even at 6am.
When we told the front desk our horrible experience and asked for early checkout, they charged us a penalty fee of one night. So we only got back 2 nights payment and also get charged an additional 6% credit card cost. That is their cancelation policy.
I did contact Hotels.com agent for this matter and ask for their support but they replied that they cannot help.
Edward
Edward, perjalanan keluarga 4 malam
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