This resort advertised falsely on Expedia. The room they displayed for the one I chose is not the correct one. Apparently I have to pay more to get the one I saw in the picture which was clearly the one I picked for the price I paid. They said the bed is king sized, but it's clearly only queen sized. The staff here are terrible and lackluster. We don't feel welcomed at all as they are either not found anywhere, or look really unhappy serving us. I have to go searching for them at their quarters only to be serviced. Terrible terrible experience. Can't believe my wife and I wasted our time and money coming to stay here. The only thing that is good about this place is the natural surroundings, but that's pretty much anywhere in Janda Baik. I've never experienced any of Erya by Suria's services and hospitality before. So this bad first impression will definitely be one that ends it all for us with this group.
