Hard Rock Hotel Cancun - All Inclusive

Great views and staff Limited nightly music Getting a bit dated. On the expensive side.

The pool and beach proximity was amazing. Staff was polite and accomodating. Rooms need renovation.

Tudo maravilhoso!! Perfeito

We stayed with our kids (12 and 14) and had a great vacation - the beach was great, the pool was gorgeous. There were always a lot of staff around ready to assist you if you needed it. Alexander on the beach worked especially hard. The rooms were a bit small and the AC didn't seem to be quite powerful enough sometimes. That said, they are undergoing some renovations. The buffet was decent but they other a la carte restaurants were not up to our expectations so after trying two of them we opted to just stick to buffet or room service. We liked the tennis and basketball - just wished they were a little shaded so we could use them during the day rather than just evenings. We attended two shows (MJ and African) and both were highly entertaining.

Nothing very disappointing, we were escorted to the side check in , nothing special no greeting with hot towel or drink. Room wasn’t very clean toilet didn’t flush properly makeup mirror light wasn’t working and handle was broken. All we heard was construction noise the whole stay. We will not be returning.