Apartments Swiss Star Aussersihl - Zurich, Swiss

Overall a reasonable value room and location, no luxuries but that's expected. Furniture and room itself is a bit worn out, bathroom could have a better light, and a few more kitchen items would be good (just had one of some plates etc).

Since there was no reception at the hotel. We were given instructions about key acquisition from key box. This turns out to be an another problem for us as this is a new box for me. Even one of the guest didn't received her key code on that day. Our stay was just for 1 day so we didn't bought local sim card. Therefore hotel manager was out of our reach in case of any problem. Room's price was way far high for our expectations regarding room's condition & hotel management service.

This is a very honest, straight-forward review of this hotel. The hotel is nestled in between a lot of building like a normal apartment complex. From the beginning the "key box" was broken so we had to wait over an hour for the manager to show up to the location to give all 5 of us standing outside our keys. There were no directions instructions or anything. Just a number on a door to call. I was on on the 5th floor (Elevator only goes to 4th floor). There is no insulation in the walls so you can hear everything all your neighbors on the same floor are doing and everytime the elevator goes up or down and everytime someone comes in or out of their room. The Rooms were cozy. You can tell the owner tried to give a cheap modern feel to the rooms. It had cable, wifi, dish soap, shampoo, towels, a little kitchenette, table chairs and obviously a bed and a private bathroom. Its true what the other reviews said about the cleaning lady. They only come once a week. While the bed was made up when I got in my room the first day I got there, there were other peoples hairs in the bed, *NASTY*. The hotel location is perfect and close to everything. That is the best things its got going for it. The price is low, and you get what you pay for here.

The Hotel was Cheap and Convenient for our business stay although we needed a code to obtain the key to the room on arrival. This should have been provided prior to our arrival but we obtained them eventually after phoning. Also TV didn't work.

Appartment in general is ok, on good place, good price, etc. There is only one problem, but the same problem have the others appartments and hotels in Zurich. You arrive in Zurich in the morning, but you cannot get in the room before 2 p.m. even if room is free.