Cambria Hotel Miami Airport - Blue Lagoon

excellent hotel. Very comfortable & extremely clean. Staff friendly, food excellent - especially for a hotel. Good gym. Convenient to Miami airport as well.

I had a late check in for 2 nights. When I arrived the parking lot was full and i was told to park in handicap. When I went to my room (101) there were several long hairs on the bathroom shower tiles and the bathroom towels were old and looked black and white. At some point in the past I am sure they were white. In addition, the mini-refrigerator was filty inside and the coffeemaker was not working. The next Morning around 8:30 a.m. I notified the lady at the front desk and she said it will be taken care of. Needless to say, when I returnef late at night the problems were not fixed. When I checked out Monday morning the same lady asked me about my stay. I then reminded her about our conversation. She then said that she told her manager. She told me that she will call me on my cell phone that day, but that did not happen.

We had stayed at Cambria Hotel earlier this year and were happy to stay there again. Hotel is in good condition, has a bar and the restaurant food was very tasty. It is handy for the airport/rental car return. Although it is very close to the airport and freeway it is remarkably quiet.

The Cambria Hotel was well kept, clean, had nice workout room and pool. What was upsetting was that after traveling for 5 hours we got to our room and wanted to order pizza for dinner. There was a pizza menu under our door when we arrived. We ordered the pizza and waited 1 1/2 hours (I called several times asking are you on your way and they said yes). Finally we gave up and went downstairs to the front desk. They acknowledged that these places sliding menus under the doors is a problem but said there is pretty much nothing they can do. Thank goodness I did not pay by credit card as certainly this is a scam. I understand that the hotel did not cause this directly, but I was paying $135 to stay at a nice hotel, when I enter a room they should take responsibility as to what is in it. There is no way I should be allowed to enter a room with a menu on the floor which is evidently a business that is trying to steal from me. I was extremely upset and ended up having to go out to dinner as at this point I was starving. The hotel did nothing to accommodate me (they offered me nothing for my troubles and made me feel like I was an idiot for ordering from a pizza place that left a menu under my hotel room door). I stay at a lot of hotels and menus are often available, I have never seen or been a subject of this type of scam.