I'll start with the positive - breakfast was good. That's where the good ends.
Room was dirty with dust everywhere. In our room you basically had to straddle the toilet to get in and get the door closed to the bathroom, and had to sit on the toilet at an angle as it goes so close to the wall.
Despite stating a 24 hour front desk, upon our return to the hotel after a wedding at circa 12.45am, the front door was locked. We could hear the staff inside in the bar having a jolly old time, but despite knocking on the door, shouting through the letterbox and pressing the door bell, it took around 5 minutes of standing in the cold and rain before someone came to open the door - without an explanation or apology at all.
To top of the top class customer service, while we we're checking out at around 10.30am we overhead a member of staff on the phone to what I assume is another member of staff, complaining that two guests (our friends) were still in their room and had not checked out and asked the question on the phone "should I go kick them out?" - check out is at 11am per the listing. He also complained that there was still 2 people (other friends of ours) still in the breakfast room - considering breakfast is served until 10am I don't think it unreasonable that they still may be enjoying the food and coffee at 10.30am.
It's clear the hotel guests are at the bottom of the pecking order in this place and a clear afterthought.